Room Reservations Manager jobs in Dover, NH

Room Reservations Manager oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Being a Room Reservations Manager forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Additionally, Room Reservations Manager handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. The Room Reservations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Room Reservations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Reservations Sales Agent
  • Cliff House Maine
  • York, ME FULL_TIME
  • Job Summary

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically assist guests with reservations, inquiries and cancellations, and quoting available rates to maximize room revenue.  You must be engaging and able to answer questions and provide information.

     

    Flexible Schedule

    Benefits:

    • Health, Dental, Vision Insurance
    • Life and AD&D Insurance
    • Long-Term Disability Insurance
    • Voluntary Accident and Critical Illness Plans
    • Optional Supplemental Life Insurance
    • 401k match of 100% for 5%
    • Tuition Reimbursement Program
    • Referral Bonuses
    • Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
    • Paid Time Off – Earn up to 2 Weeks of PTO Within Your First Year

    Responsibilities 

    • Enthusiastically and with a smile, answer all incoming calls in an attentive, courteous, and efficient manner.

    • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.

    • Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests get them excited about their visit.

    • Engage the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.  Up sell rooms when possible. 

    • Collaborate with the Sales Department concerning group bookings. 

    • Act as the initial guide for the guest and their experience.

    • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.

    • Enjoy multi-tasking at a fast pace while ensuring accuracy and efficiency.

    Qualifications

    • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

    • Experience. Previous experience passionately providing service to others.  Excellent phone skills needed.  

    • People Person. The best part of serving others is creating experiences for them that go beyond the expected. 

    • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

    • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

       

    Needed Attributes

    Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.  The job description is intended to describe the general nature and work responsibilities of the position.  This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel.  Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
     

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • 3 Days Ago

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Dining Room Manager
  • Sun'n Surf Restaurant
  • Beach, ME PART_TIME,FULL_TIME
  • Come join our team! The Sun'n Surf Restaurant in York is hiring for 1 dining room supervisor. This key team member will be responsible for daily opening or closing (dependent upon the shift), overseei...
  • Just Posted

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Manager Emergency Room
  • Portsmouth Regional Hospital
  • Portsmouth, NH FULL_TIME
  • Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Portsmout...
  • 2 Months Ago

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Patient Care Tech
  • Portsmouth Regional Hospital - Seabrook Emergency Room
  • Seabrook, NH FULL_TIME
  • Job Description Description Introduction Do you have the career opportunities as a(an) Patient Care Tech you want with your current employer? We have an exciting opportunity for you to join PORTSMOUTH...
  • 21 Days Ago

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Room attendant
  • Lafrance Hospitality
  • Dover, NH FULL_TIME
  • Join us at Homewood Suites by Hilton Dover, NH . We are thrilled to welcome new members to our team. We are seeking a Part-Time Hotel Housekeeping Attendant for now, with the potential to increase hou...
  • Just Posted

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Room Attendant
  • Highgate Hotels, LP
  • Portsmouth, NH FULL_TIME
  • Room Attendant Requisition ID 2024-49061 Category Housekeeping Job Location US-NH-Portsmouth Property Homewood Suites Portsmouth Compensation Type Hourly Highgate Hotels Highgate is a leading real est...
  • 8 Days Ago

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0 Room Reservations Manager jobs found in Dover, NH area

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Crane Operator
  • Department of Defense
  • Kittery, ME
  • Summary You will serve as a CRANE OPERATOR in the RIGGING AND OPERATIONS DIVISION, LIFTING AND HANDLING DEPARTMENT of PO...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Exeter, NH
  • Enterprise Truck Rental
  • Exeter, NH
  • **Customer Service Representative - Exeter, NH** **Job ID** 388391 Exeter, NH **Overview** Enterprise Rent A Car in Exet...
  • 3/26/2024 12:00:00 AM

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Seasonal Customer Service Associate (Remote)
  • THE TRUSTEES OF RESERVATIONS
  • Ipswich, MA
  • Job Details Job Location Crane Beach - Ipswich, MA Remote Type Fully Remote Position Type Seasonal Description The Oppor...
  • 3/26/2024 12:00:00 AM

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Food Services Attendant
  • Salvationarmytucson
  • Salem, MA
  • ** Food Services Attendant** **Job Category****:** Customer Service **Requisition Number****:** FOODS004512 Showing 1 lo...
  • 3/26/2024 12:00:00 AM

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Machinist Supervisor I
  • Department of Defense
  • Kittery, ME
  • Summary You will serve as a MACHINIST SUPERVISOR I in the DEPARTMENT OF NAVY to include work sites of Portsmouth Naval S...
  • 3/26/2024 12:00:00 AM

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Seasonal Parking Steward - Crane Beach
  • THE TRUSTEES OF RESERVATIONS
  • Ipswich, MA
  • Job Details Job Location Crane Beach - Ipswich, MA Position Type Seasonal Description About The Organization: The Truste...
  • 3/25/2024 12:00:00 AM

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TEMPORARY SERVICES SHOPS SUPERVISOR I
  • Department of the Navy - Agency Wide
  • Kittery, ME
  • Summary You will serve as a TEMPORARY SERVICES SHOPS SUPERVISOR I in the DEPARTMENT OF NAVY to include work sites of Por...
  • 3/25/2024 12:00:00 AM

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RIGGER WORKER (OPERATOR)
  • Department of the Navy - Agency Wide
  • Kittery, ME
  • Summary You will serve as a RIGGING WORKER (FORK LIFT OPERATOR) in the DEPARTMENT OF NAVY to include work sites of Ports...
  • 3/25/2024 12:00:00 AM

Dover is a city in Strafford County, New Hampshire, United States. The population was 29,987 at the 2010 census, the largest in the New Hampshire Seacoast region. The population was estimated at 31,398 in 2017. It is the county seat of Strafford County, and home to Wentworth-Douglass Hospital, the Woodman Institute Museum, and the Children's Museum of New Hampshire....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager jobs
$51,011 to $75,808
Dover, New Hampshire area prices
were up 1.4% from a year ago

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For step-by-step directions on how to view scheduling grids and reserve shared rooms located in these various locations, please see the Astra MMS Internal User Guide outlining McGovern Medical School’s processes.
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A simple Bed and Breakfast Booking Form template for your clients to make a room reservation.
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A moderated room has at least one user who is responsible for accepting or declining meeting requests, and it can also have other delegates associated with it.
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