Room Reservations Manager - Casino jobs in Maryland
Room Reservations Manager - Casino oversees hotel reservations. Ensures rooms are not overbooked and that guests receive requested rooms. Being a Room Reservations Manager - Casino handles any room disputes. Trains and schedules employees. Additionally, Room Reservations Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Room Reservations Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Room Reservations Manager - Casino jobs
ROK-REP-RESERVATIONS
- Rocky Gap Casino Resort
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Flintstone, MD
FULL_TIME
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SUMMARYResponsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES- Maintains a working knowledge of casino facilities, amenities, room types, as well as current and upcoming casino and local special events in order to advise guest of the same, whenever possible.
- Responds to guests’ requests or inquiries courteously and promptly.
- Posts advanced deposits and /or refunds to guests’ reservations.
- Receives inbound calls and makes outbound calls as directed.
- Makes guest reservations in the property’s computer system for hotel rooms, spa appointments and golf tee times.
- Contacts in-house Security and Emergency Medical Technicians as needed, and calls for help from outside agencies (Police, Fire Department, etc.) when deemed necessary to report emergency situations.
- Ensures a maximum level of service and satisfaction is achieved and maintained.
- All other duties as assigned.
REPORTING LINEYou will report directly to the Marketing Supervisor and then the Marketing Manager.
QUALIFICATION REQUIREMENTS- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- The ability to work with others as a team in an efficient manner.
- The ability to apply common sense reasoning to variety of situations
- Proven experience providing high level of guest service
- The ability to add and subtract two-digit numbers and to multiply and divide
- The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
- The availability to work all shifts.
- The ability to work in a fast–paced environment and stressful situations.
- Must be at least 18 years old.
- Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
- The ability to verify the right to work in the United States.
EDUCATIONAL AND/OR EXPERIENCEHigh School Diploma or equivalent. A minimum of 6 months of experience preferred. Previous hotel/motel experience preferred.
PHYSICAL DEMANDSAbility to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, twist, and sit for extended periods of time. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENTWill be exposed to working in a noisy environment. - Just Posted
Casino Operations Shift Manager
- Hollywood Casino Perryville
-
Perryville, MD
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
Casino Operations Assistant Shift Manager
- Hollywood Casino Perryville
-
Perryville, MD
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
Guest Room Attendant -- Full Time -- Maryland
- Live! Casino & Hotel - Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: The Maryland Live! housekeeping team is responsible for taking care of the hotel’s general cleanliness, as they provide tidy and sanitary amenities to guests and res...
- 17 Days Ago
Poker Room Attendant - Full-Time - Maryland
- Live! Casino and Hotel Maryland
-
Hanover, MD
FULL_TIME
- Overview Why We Need Your Talents: While working as a Live! Poker Room Attendant, you will help manage the traffic flow in and out of the poker games. Register players into the computerized seating pr...
- 9 Days Ago
Casino Cashier
- Hollywood Casino Perryville
-
Perryville, MD
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 4 Days Ago
Room Reservations Manager - Casino jobs at Popular Companies
Associate Actuarial Reserving Manager - REMOTE
- DW Simpson
-
Chicago, IL
- Looking for a position where you get to collaborate with various departments? Then this might be the job for you! A soli...
- 11/4/2024 12:00:00 AM
Customer Service & Reservations Manager
- Workatfirst
-
Portland, OR
- **Customer Service & Reservations Manager**CAROUSEL_PARAGRAPH* 2800 NW Nela Street, Portland, Oregon, US, 97210-1716* .*...
- 4/24/2024 12:00:00 AM
Host Hostess
- Restaurant Industry
-
San Diego, CA
- Job Description Job Description Our restaurant is looking for a Host/Hostess that are welcoming and hospitable. In this ...
- 4/24/2024 12:00:00 AM
Reservation Agent
- U-Haul
-
Holbrook, NY
- Location: 1110 Lincoln Ave, Holbrook, New York 11741 United States of America U-Haul is looking for someone who enjoys b...
- 4/23/2024 12:00:00 AM
Reservationist
- The Line and Saguaro Hotels
-
New York, NY
- Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
- 4/23/2024 12:00:00 AM
Reservation Manager
- U-Haul
-
Boise, ID
- Location: 8155 Chinden Blvd, Boise, Idaho 83714 United States of America U-Haul is looking for someone who enjoys being ...
- 4/21/2024 12:00:00 AM
Host
- Epicurean Group
-
New York, NY
- **Host** **Host** **** 520 Hudson Street, New York, NY 520 Hudson Street, New York, NY Part Time Hourly (Based on Experi...
- 4/21/2024 12:00:00 AM
Marriott Beachside Hotel Reservation Manager
- Spottswood Companies, Inc.
-
- **Marriott Beachside Hotel Reservation Manager** 3841 N Roosevelt Blvd, Key West, FL 33040, USA Req #56 Sunday, November...
- 4/20/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager - Casino jobs
$54,265 to $80,367