Room Reservations Manager - Casino jobs in California

Room Reservations Manager - Casino oversees hotel reservations. Ensures rooms are not overbooked and that guests receive requested rooms. Being a Room Reservations Manager - Casino handles any room disputes. Trains and schedules employees. Additionally, Room Reservations Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Room Reservations Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Room Reservations Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Agent, Room Reservations
  • Barona Resort & Casino
  • Barona Resort & Casino, CA FULL_TIME
  • OBJECTIVE:
    Under the direction of the Room Reservations Manager, this positions primary function is booking room reservations for VIP & Transient guests at Barona Valley Ranch Resort & Casino,.
    TYPICAL WORKING CONDITIONS:
    This positions primary working condition is a fast paced office environment, and at times may be under high stress.
    ESSENTIAL FUNCTIONS:

    1. Always be Barona NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.
    2. Process all reservations including casino, leisure, group, wholesale and sales reservations in a customer-oriented and timely manner.
    3.  Utilize proper sales techniques as set by management to yield maximum revenue and conversion production.
    4. Effectively adhere to selling strategies as set by management to maximize revenue production.
    5. Ability to provide detailed information on all of Barona Valley Ranch services and amenities, including recreational activities.
    6. Process brochure requests.
    7. Maintains and clean and organized work area.
    8. Completes daily checklist and tally sheet and forwards to Room Reservations Manager for updates.
    9. Assists Supervisor and or Manager with special projects.
    10. Required to attend and contribute in staff meetings.
    11. Supports telemarketing campaigns to encourage guest participation at events, manage reservation line.
    12.  Protects Tribal assets through effective management of comps in alignment with Comp Master guidelines, participates in Comp Master training, and appropriately defines business decision of a comp exception notice.
    13. Follows Barona’s code of conduct and all confidentiality rules, and upholds all Magical Service Standards.
    14.  Actively maintains and utilizes ACSC, LMS, Barona Reservation programs, Direct Access, Barona Promo, event log, Maintains current knowledge of all Casino promotions, special events, services, and amenities to provide guests with any needed information.

    NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.
    MINIMUM QUALIFICATIONS:
    Must have computer knowledge to include some type of Property Management System (LMS experience preferred)
    Excellent phone etiquette
    Experience in Microsoft Word and Excel preferred
    Ability to deal with changes, performs detailed work, work independently, and work in a fast paced environment
    Bilingual (English/Spanish) preferred
    REQUIRED EXPERIENCE: 
    Miniminimum of 1 years resort hotel reservations experience in a 200 room hotel is preferred
    REQUIRED EDUCATION:
    High School diploma required, or equivalent
    ALTERNATIVE TO MINIMUM QUALIFICATIONS:
    None
    PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
    Please refer to Data Support Sheet for position.

  • 12 Days Ago

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Front Office Manager
  • Mammoth Reservations
  • Mammoth Lakes, CA FULL_TIME
  • Job Overview:We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. We are one of the leading rental agencies for vacation rental properties in M...
  • 3 Days Ago

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Relief Casino Shift Manager
  • Hustler Casino
  • Gardena, CA FULL_TIME
  • Overview SUMMARY: The position along with and in the absence of the Casino Shift Manager is responsible for overseeing the day to day operation of the casino on assigned shift. Responsibilities ESSENT...
  • 2 Months Ago

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In-Room Dining Assistant Room Manager
  • Thunder Valley Casino Resort
  • Lincoln, CA FULL_TIME
  • Overview Thank you for your interest in employment at Thunder Valley Casino Resort! Thunder Valley Casino Resort is the only AAA Four Diamond property in Placer County. We’re always looking for supers...
  • 1 Month Ago

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High Steak's Room Manager
  • Thunder Valley Casino Resort
  • Lincoln, CA FULL_TIME
  • Overview Perform management responsibilities in accordance with all Company standards, policies, and procedures. Oversee the Steakhouse insuring the highest quality products and service are provided a...
  • 21 Days Ago

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Assistant Casino Manager $78K - $160K
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • PRIMARY JOB FUNCTIONS Provide excellent guest service to both internal and external guests. As assigned by Shift Manager, oversees daily gaming operations for all casino games, including but not limit...
  • 23 Days Ago

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Reservation Agent
  • U-Haul
  • Jackson, MS
  • Location: 4494 Hwy 80 E, Pearl, Mississippi 39208 United States of America U-Haul is looking for someone who enjoys bein...
  • 3/28/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Boise, ID
  • Location: 8155 Chinden Blvd, Boise, Idaho 83714 United States of America U-Haul is looking for someone who enjoys being ...
  • 3/27/2024 12:00:00 AM

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Central Reservations Manager
  • Boyne Resorts
  • Lincoln, NH
  • Include the following. Other duties may be assigned. Manages Central Reservations team members and the processes of the ...
  • 3/27/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Birmingham, AL
  • Location: 1024 Montgomery Hwy, Birmingham, Alabama 35216 United States of America U-Haul is looking for someone who enjo...
  • 3/26/2024 12:00:00 AM

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Reservation Manager
  • U-Haul
  • Atlanta, GA
  • Location: 300 Peters St SW, Atlanta, Georgia 30313 United States of America U-Haul is looking for someone who enjoys bei...
  • 3/25/2024 12:00:00 AM

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Reservation Agent
  • U-Haul
  • Indianapolis, IN
  • Location: 6525 E Washington St, Indianapolis, Indiana 46219 United States of America U-Haul is looking for someone who e...
  • 3/25/2024 12:00:00 AM

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Customer Service & Reservations Manager
  • Workatfirst
  • Portland, OR
  • **Customer Service & Reservations Manager** CAROUSEL_PARAGRAPH * 2800 NW Nela Street, Portland, Oregon, US, 97210-1716 *...
  • 3/24/2024 12:00:00 AM

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Reservation Agent
  • U-Haul
  • Holbrook, NY
  • Location: 1110 Lincoln Ave, Holbrook, New York 11741 United States of America U-Haul is looking for someone who enjoys b...
  • 3/24/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Reservations Manager - Casino jobs
$58,054 to $85,979