Risk Management Director jobs in San Francisco, CA

THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED 

FIRST REVIEW OF APPLICATIONS WILL BE ON WEDNESDAY, MAY 1, 2024 

IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY

First round interviews tentatively scheduled for Thursday, May 9, 2024

A resume and cover letter are not required with your application, but highly encouraged. 

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• Previous experience in management of local, state, and/or federal regulatory programs, civil rights, risk, and liability claims programs and operations. 
• Principles, policies, practices, and procedures of civil rights program requirements, economic diversity and inclusion programs including, but not limited to, DBE/SBE program development and/or administration, Title VI, ADA, risk management programs, policies, and procedures.  
• Ability to monitor and report on program compliance and performance. 
• Excellent oral, written, and presentation skills that allow for clear and concise communication.
• Work effectively under pressure and meet critical deadlines.
• Establish and maintain effective working relationships.
• Previous management experience developing and implementing goals, objectives, policies, and procedures related to risk management, and/or civil rights programs. 

Education: A Bachelor’s degree in an appropriate field related to the area of assignment, such as transportation planning, project management, public finance, transportation engineering, economics, business or public administration.  Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of  equivalency along with their application.

Experience: Four years of increasingly responsible experience in an appropriate field related to the area of assignment.                       

**(A Master’s degree in an appropriate discipline and three years of relevant experience is an alternative minimum qualification.)

Preferred Qualifications:

Education: Equivalent to a Bachelor's degree from an accredited four-year college or university in Business Administration, Public Administration, management, or a related field.

Experience: Five (5) years of verifiable and increasingly responsible experience in managing and administering civil rights or similar programs, risk, liability claims programs and operations. Previous supervisory experience is also recommended but not required.

• Provide technical expertise to develop a risk management program; perform and coordinate a variety of standard and complex professional administrative, operational, and risk management activities; plan, organize, monitor, integrate, and evaluate work performed by consultants and insurance brokers.
• Strategize risk management approaches; research, analyze, and recommend approaches for identifying, managing, and mitigating operational and project risks; monitor and evaluate the effectiveness of approaches implemented.
• Participate in the identification and implementation of business continuity strategies, including Continuity of Operations Plan (COOP).
• Manage and coordinate risk transfer via procurement/contracts and insurance program.
• Manage claims, identify, research, analyze, and evaluate potential risk or loss exposure for current and potential future agency operations, programs, or projects; compile data and trends for annual renewal of all insurance programs and recommend the coverage types and/or changes in coverage levels consistent with loss control and cost objectives.
• Providing advice on contract risk transfer, indemnity, and insurance requirements in coordination with the Office of General Counsel (OGC), negotiating grants and contracts for terms and conditions that protect MTC's interest. 

• Develop, administer, audit, monitor, submit required reports, provide training, and make presentations to internal and external stakeholders as necessary on regulatory programs, including, but not limited to: ADA, Accessibility, Title VI, SBE/DBE, third-party labor compliance/prevailing wage, and LEP programs.  
• Collect, analyze data, and prepare documentation for the Triennial Federal Transportation Administration (FTA) Title VI Program Review, which includes schedule adherence, managing data, and documentation, and report development.
• Coordinate with staff to engage minority and LEP populations; participate in and represent the agency at outreach events to gather community input and feedback on how to improve programs.        
• Reviews, investigates, and tracks complaints and reports findings; recommend appropriate action based on findings,  assist staff with responding to complaints, as appropriate.
• Respond to audits and other requests for information, investigate and respond to complaints and as necessary provide recommendations to mitigate or correct deficiencies.  
• Plan, organize, and perform complex analyses that include problem identification, selection of methodology, and evaluation of alternative solutions, and as needed, prepare and present written and oral presentations to Executive staff, Commission, Policy Advisory Committee, and other groups; respond to, negotiate, and resolve sensitive, significant, and controversial issues.

• Lead, select, train and supervise high performing team.
• Stay abreast of changing laws and regulations communicate those to internal and external stakeholders.  
• Build and maintain strong working relationships with internal and external partners and relevant government agencies, and represent MTC in meetings with governmental agencies, community groups, and various businesses, professional, advocacy groups, and regulatory organizations.
• Prepare complex reports, manuals, memoranda, correspondence, and other documents or materials, and discuss findings and/or recommendations to internal and external stakeholders. 
• Perform other job-related tasks and duties as needed or assigned by the section.