Returns Supervisor jobs in Illinois

Returns Supervisor supervises the receipt of goods for return and coordinates return of goods to vendors. Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Being a Returns Supervisor ensures the returns process follows appropriate procedures and maintains documents as necessary. May require an associate degree or its equivalent. Additionally, Returns Supervisor typically reports to a manager. The Returns Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Returns Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Carrier Returns Supervisor
  • Truist Bank
  • Forest, IL FULL_TIME
  • The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

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    Regular or Temporary:

    Regular

    Language Fluency:  English (Required)

    Work Shift:

    1st shift (United States of America)

    Please review the following job description:

    Under minimal supervision, assist with the daily management and operations of the Collection Department for accounts in default, collection of return premium from insurance carriers and insurance agents and collection of deficiency balances due from insureds. Work closely with management and Premium Finance Counsel on bankruptcy accounts to ensure collection problems are identified and resolved to minimize loan loss. Provide support to Divisional Collections Manager and in their absence, supervise daily activities of the department.

    hybrid work schedule, candidate required to be commutable distance to Lake forest, IL

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
    1. Assist in the supervision of collection activities and provide guidance to staff on complex and sensitive cancelled accounts.
    2. Monitor the timeliness of activities of collection specialists and ensure follow-up is completed on assigned account portfolio.
    3. Communicate with insurance carriers, intermediaries and insurance agents/brokers to verify vital information regarding cancelled accounts, and document files accordingly with information collected.
    4. Pursue collection activities on assigned portfolio of cancelled accounts as outlined in line of business policies and procedures.
    5. Respond to telephone and written inquires on assigned loan portfolio or when appropriate, respond to inquiries that have been redirected from other departments.
    6. Communicate regularly with internal sales and marketing staff regarding cancelled accounts, losses and agency delinquencies.
    7. Review and make decisions on handling of assigned accounts once initial carrier collections activities have been completed.
    8. Exercise judgment within established authority limits to make decisions related to the charge-off of delinquent loan balances and prepare to explain the reasons for the loss.
    9. Recognize the warning signs of agency fraud/non-compliance and ensure that management is notified of these instances for further investigation and/or action.
    10. Coordinate the completion of agent portfolio audits resulting from UFO filings to insure promt action is taken to minimize losses.
    11. Review delinquent loans and make determinations on deferring or proceeding with cancellation requests to the insurance carrier.
    12. Review payments received on cancelled loans and determine appropriate action.
    13. Compute interest adjustments using various calculation methods, calculate payoffs and prepare refunds.
    14. Assist in the training of less experienced Carrier Returns Specialists.
    15. Serve as back-up to department manager in their absence.
    16. Assist department manager with associate performance reviews.

    QUALIFICATIONS
    Required Qualifications:
    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    1. High School diploma or equivalent
    2. Five years of experience in financial services industry including two years of experience in collection activities
    3. Ability to work independently
    4. Excellent written and verbal communication skills
    5. Excellent organizational and analytical skills
    6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
    7. Ability to travel, occasionally overnight

    Preferred Qualifications:
    1. Associate's or Bachelor's degree from a technical school in a related subject
    2. Experience in the premium financing or insurance industry

    General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

    Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

    EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

  • 7 Days Ago

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Production Supervisor - Kankakee,IL
  • Signode -Production Supervisor
  • Kankakee, IL FULL_TIME
  • Production Supervisor - Kankakee,IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signod...
  • Just Posted

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Dock Supervisor - Full Time
  • Dohrn Transfer -Dock Supervisor
  • Falls, IL FULL_TIME
  • Dock Supervisor - Full Time Apply Now Description/Job Summary Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state...
  • Just Posted

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Operations Supervisor - Full Time
  • Dohrn Transfer -Operations Supervisor
  • Rock Island, IL FULL_TIME
  • Operations Supervisor - Full Time Apply Now Description/Job Summary Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10...
  • 1 Month Ago

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Returns Associate
  • Midwest Goods Inc.
  • Bensenville, IL FULL_TIME
  • Position: Returns AssociateDepartment: ReturnsLocation: Onsite Bensenville ILCompensation: Starting at $20.00 p/hour $300 Sign-on Bonus After Completion of the 90-day Probationary PeriodSummary/Object...
  • 14 Days Ago

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Returns Coordinator
  • Connexion
  • Buffalo, IL FULL_TIME
  • Who We Are Connexion is one of the preeminent electrical equipment and supply providers in the Midwest. We provide a wide array of leading electrical and lighting products, design services, expert app...
  • 16 Days Ago

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Auto Parts - Returns Supervisor
  • Northside Imports
  • Chicago, IL
  • Job Description Job Description We are looking to fill a full-time position in our warehouse as a return supervisor. The...
  • 3/28/2024 12:00:00 AM

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Customer Returns Coordinator
  • Master Electronics
  • Phoenix, AZ
  • To be a family that uses our collective superpowers to do significant good.: Join us as a Customer Returns Coordinator w...
  • 3/28/2024 12:00:00 AM

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Lease Return Coordinator - Pines BMW
  • Holman Automotive Group, Inc.
  • Hollywood, FL
  • Our Lease Return Specialist is responsible for using a consultative, customer-focused approach to assist customers with ...
  • 3/28/2024 12:00:00 AM

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Receiving and Returns Lead
  • NRI
  • Henderson, NV
  • A Day in the Life As a Shipping, Receiving, Returns Lead, you will play an important part in supporting the Inbound and ...
  • 3/28/2024 12:00:00 AM

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Returns Coordinator, Bolingbrook, IL (Hybrid)
  • Beko US
  • Bolingbrook, IL
  • Reporting to Supply Chain manager, this position is responsible for all functions related to returns processing for prod...
  • 3/27/2024 12:00:00 AM

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Customer Service RMA Specialist Full Time | Dearborn - Dearborn, MI, 48120 chevron_right
  • Metropolitan Hospitality Group
  • Customer Service RMA Specialist Job Details Level Experienced Job Location Dearborn - Dearborn, MI Position Type Full Ti...
  • 3/27/2024 12:00:00 AM

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US - Data Entry (Returns) Coordinator
  • Napoleon
  • Crittenden, KY
  • Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and ...
  • 3/26/2024 12:00:00 AM

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Internal Revenue Agent (Returns Coordinator-Examiner) 12-Month Roster AMENDED
  • Internal Revenue Service
  • Anchorage, AK
  • Summary VACANCY ANNOUNCEMENT AMENDED TO ADD CUTOFF DATE OF 03/15/2024. SEE ADDTIONAL INFORMATION BELOW. Click on "Learn ...
  • 3/25/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Supervisor jobs
$55,046 to $73,983

Returns Supervisor in Bloomington, IN
And returns master cash vaults to receiving room at conclusion of each shift and cleans the receiving.
December 11, 2019
Returns Supervisor in Atlantic City, NJ
Including trade contracts, purchases, returns, damaged materials, etc.
December 03, 2019