Returns Manager jobs in Fullerton, CA

Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Returns Associate
  • Culture Kings
  • Chino, CA FULL_TIME
  • Culture Kings is a premium streetwear brand with exclusivity and superiority across 

    a wide range of genres, styles, and cultures. Curated with an extensive selection of 

    over 100 leading street, sport, and fashion brands from around the globe, as well 

    as World Exclusive pieces you won’t find anywhere else, the Culture Kings collection

    stands as one of the most sought-after streetwear retailers on the market today.

     

    Each Culture Kings store displays an electrifying atmosphere unparalleled in retail 

    presenting leading DJs performing daily in-store. Frequently visited by some of the 

    world’s greatest athletes, artists and tastemakers, Culture Kings is ahead of its 

    game offering an elite perspective of the ever-changing global streetwear 

    landscape.


    About the Opportunity: The role of Returns Associate is to oversee the timely processing of customer returns for Culture Kings US Customers. The role requires working closely with our 3PL partner to ensure customer satisfaction is maintained at all times in the order return journey.


    The R.A will identify opportunities and implement SOP’s to improve processing times and accuracy.

    This role requires identifying Returns trends and reporting back data that aims to reduce returns and improve customer experience. 



    \n


    Responsibilities:
    • Overseeing and ensuring the timely processing of customer returns within the US 3PL Operation in accordance with company policy and procedures
    • Assist the 3PL with any escalated orders that require further assessment and inspection to meet return policy guidelines
    • Maintain a 48-hour SLA for returns processing once they arrive in the DC for processing
    • Implementing and updating SOP’s quarterly to drive efficiency and accuracy
    • Communicate with Customer Service via Airtable in a timely manner to rectify issue orders
    • Reconciliation of returns transactions between Whiplash,Loop and Shopify
    • Manage and log all RTS orders through refund or send back
    • Manage studio returns processing
    • Assist with ad-hoc special projects directed by Management
    • Assist with Inbound and invoice processing when required


    Skills and Experience:
    • 1 years’ experience in a Returns environment, ideally with a 3PL
    • Strong attention to detail
    • Ability to work in a fast-based environment
    • Excellent time management skills


    Culture Kings Guiding Principles
    • Outcome focused and strategic. Always innovating and testing new ideas to take Culture Kings to the next level.
    • “Best in the world” mindset. Always ask the question “if we were the best in the world what would we do?”.
    • Resourceful. Find the way or make the way.
    • Own it. See it through till the end.
    • Be inquisitive and keen to learn. Driven and continually focused on improvement and constant personal growth and learning.


    \n

    Apply Now!

     

    There has never been a more exciting time to join Culture Kings as we expand,

    innovate, and continue to be the most sought-after streetwear retailer on the

    market! If this is the opportunity you’ve been waiting for, we want to hear from you.

     

    #CultureKings #CultureKingsCareers

     

    Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a

    diverse and inclusive workplace and encourage applicants from all walks of life.

    Come join us, different makes us better.

     

    Equal Employment Opportunity Statement

    Culture Kings is an equal opportunity employer. We are committed to creating a

    diverse and welcoming workplace. To facilitate this, we actively promote a culture of

    inclusivity internally and encourage both those with non-traditional backgrounds

    and candidates that identity as part of a traditionally marginalized community to

    apply for opportunities with us and our portfolio of brands. Additionally, we routinely

    review our hiring practices and recruiting sources to eliminate both potential and

    actual bias in the hiring process.

     

    If you need assistance or accommodation during the hiring process due to a

    disability, please contact us at hrus@culturekings.com. Please note that we do not

    respond to application inquiries or resume submissions via this email address.

     

    CCPA Notice at Collection for California Employees and Applicants click here.

     

    Principals Only. No Agencies Please.

  • 1 Month Ago

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Returns Warehouse Associate 18-19
  • Spyder Auto
  • Industry, CA FULL_TIME
  • We are looking for an RMA Associate to join our team. This position works on the warehouse floor, processing returned orders by inspecting and testing the daily returns. He/she will send and accept sh...
  • 19 Days Ago

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Assistant Returns Liaison
  • EMINENT, INC.
  • Cerritos, CA FULL_TIME
  • Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration,...
  • 14 Days Ago

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Returns Warehouse Associate 18-19
  • Spyder Auto
  • city of industry, CA FULL_TIME
  • We are looking for an RMA Associate to join our team. This position works on the warehouse floor, processing returned orders by inspecting and testing the daily returns. He/she will send and accept sh...
  • 1 Month Ago

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Customer Service Manager
  • Assistant Warehouse Manager (Airport Way Area)
  • Anaheim, CA FULL_TIME
  • Customer Service ManagerLa Palma, CA | Multi Sales Job Type: Direct Hire; ExemptPay: $70-85K DOE Employee Benefits 90% of base plan Medical, Dental, Vision Group Life Insurance covered by Employer Saf...
  • 2 Months Ago

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Manager
  • TAPS Fish House & Brewery
  • Brea, CA FULL_TIME
  • Description The Manager is responsible for managing the front of the house operations of the restaurant with standardized policies that provide efficient, friendly services and profitable operations. ...
  • 20 Days Ago

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0 Returns Manager jobs found in Fullerton, CA area

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Finance Manager
  • Aosom LLC
  • Huntington Beach, CA
  • Job Description Job Description Aosom is a leader in outdoor equipment, home goods, pet supplies and more. We are a succ...
  • 3/28/2024 12:00:00 AM

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Parts Manager
  • ATL Diesel, Inc
  • Santa Fe Springs, CA
  • Job Description Job Description This is a remote work from home position and we are searching for someone with experienc...
  • 3/27/2024 12:00:00 AM

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PFS Tax CPAs - Tax Manager
  • COPE Staffing
  • Diamond Bar, CA
  • Ownership Opportunity Step into a fast track to Partner. Looking for an entrepreneurial CPA Tax Manager who wants to inh...
  • 3/27/2024 12:00:00 AM

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Assistant Store Manager (HQ)
  • TravisMathew LLC
  • Huntington Beach, CA
  • ** Assistant Store Manager (HQ)** **Job Category****:** Retail **Requisition Number****:** ASSIS02925 Showing 1 location...
  • 3/27/2024 12:00:00 AM

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Envista Director, EBS Innovation (Remote-Brea, CA)
  • Envista
  • Brea, CA
  • Job Description: JOB SUMMARY: We know that dental professionals do more than create healthy, beautiful smiles - they cre...
  • 3/27/2024 12:00:00 AM

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Power Market Project Manager - 1898 & Co. (Multiple California Locations)
  • Burns & McDonnell
  • Brea, CA
  • Description The Power Market Project Manager will support electric utilities in generation and power supply planning dec...
  • 3/25/2024 12:00:00 AM

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Staff Accountant - On Site - Not Remote
  • University Frames Inc
  • Anaheim, CA
  • We are seeking a hands on experienced, motivated, highly detailed, Accountant with excellent reporting skills to become ...
  • 3/24/2024 12:00:00 AM

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Director of Fleet Management
  • CR&R Waste Services
  • Stanton, CA
  • Job Details Job Location: Stanton, CA - Stanton, CA Position Type: Full Time Salary Range: $125,000.00 - $175,000.00 Job...
  • 3/24/2024 12:00:00 AM

Fullerton (/ˈfʊlərtən/) is a city located in northern Orange County, California, United States. As of the 2010 census, the city had a total population of 135,161. Fullerton was founded in 1887. It secured the land on behalf of the Atchison, Topeka and Santa Fe Railway. Historically it was a center of agriculture, notably groves of Valencia oranges and other citrus crops; petroleum extraction; transportation; and manufacturing. It is home to numerous higher educational institutions, particularly California State University, Fullerton and Fullerton College. From the mid-1940s through the late 19...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Manager jobs
$65,399 to $89,584
Fullerton, California area prices
were up 3.2% from a year ago

Returns Manager in Petaluma, CA
View the status of your returns at a glance, seeing how many products are approved for return and a breakdown of the types of returns customers submit.
January 14, 2020
Returns Manager in Pensacola, FL
Change language settings, create return groups, and style almost any aspect of the customer returns widget.
January 06, 2020
Returns Manager in Laramie, WY
The Manager is responsible for distribution of work schedules performance management and employee relations.
December 21, 2019