Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Returns Clerk to own the process for receiving returned items to ensure we meet the customer’s expectations and accurately account for inventory and quality.
Certor Sports has some of the most iconic performance and sports brands in the country, including Schutt and VICIS, whose helmets are currently ranked first by both the NFL and Virginia Tech University’s Helmet Lab. Our innovative and cutting edge head-to-toe protective equipment is used for football, baseball, and softball as we protect everyone from the Pee-wees to the Pros.
The successful candidate will need to bring a passion for the details, strong analytical skills, a sense of urgency, and their best customer service attitude. This job will never be boring as you will unpack and examine returns, inspect, determine, and record/report the quality of the returned items, then record the counts noting shortages & overages.
If you have the skills, experience, and passion to create order as part of a team that produces the best football helmets, please read on.
Responsibilities and Objectives include but not limited to:
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