Returns Clerk jobs in Greenville, SC

Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Returns Coordinator
  • Glen Raven
  • Anderson, SC FULL_TIME
  • Glen Raven Custom Fabrics, a global leading manufacturer of performance fabrics, is currently seeking  a candidate for Customer Returns Coordinator. 

    Frequently lifts up to 75 lbs. is required.

     Essential Duties:

    A:  All Areas:

    Follow company policies, safe work practices, prevent injury to yourself and other associates.

    Report any unsafe work conditions or any work related injury to your supervisor immediately.

    B:  Customer Returns:

    Make contact with receiving/supply room to obtain returns.  Transfer samples/fabrics to the Technical Services area for analysis.

    Insure all returns have been entered into JOMAR and assigned an appropriate RA#.  Accurate records should be maintained regarding the date of receipt and the condition in which the samples/fabric arrives. The date each return is received and the appropriate claim status should be logged into JOMAR daily.

    Utilize the Technical Services workspace, measuregraph and laboratory testing equipment for evaluation of the samples/fabric based on grading standards and performance characteristics of our fabrics.  A basic understanding of ASTM and AATCC test methods as well as specific applications for the fabrics is necessary.  

    With the assistance of the Sunbrella Care Service Manager and the Sunbrella Care Specialist, provide a complete, accurate and unbiased analysis of the return.  Advise the Sunbrella Care Team of all findings and determine the appropriate response to the claim.

    With the assistance of the Sunbrella Care Service Manager and the Sunbrella Care Specialist, provide appropriate feedback to customers regarding the analysis of results of warranty claims which may include before and after photos of the item returned as well as a recommended resolution.

    Proper disposition fabric rolls/samples following the analysis.  Coordinate the return, shipment, transport, or disposal of the fabric/samples.  Package and rebook all roll goods returned to inventory by utilizing the Internal Receipt function within the Jomar system to obtain new roll/case numbers.

    Notify the appropriate manufacturing department of any fabrics that may require additional internal processing or reinspection. Properly identify fabrics prior to being transferred to other departments. Maintain communication with operations to insure fabrics are corrected and meet quality standards.

    Properly label and identify any fabrics being returned to outsourced suppliers for rework or chargebacks. Document all roll information as well as the corresponding RA# which will be provided to the Sunbrella Care Specialist for purpose of communicating with the supplier and the transfer of fabrics.

    Assist Technical Services and Quality Assurance with the coordination and reinspection of breakdown requests requiring fabrics to be pulled from inventory. Insure fabrics are properly identified with the correct style/pattern and meet quality standards.

    C:  Other Duties

    Consolidate information and provide accurate data to the Sunbrella Care Service Manager and Sunbrella Care Specialist.

    Assist the Sunbrella Care Specialist with the ongoing development of cleaning procedures and products.

    Perform various industry standard test methods in the Quality Assurance Fabric Lab (IE: Hydrostatic Pressure, Rain, Spray tests, Bond strength of Welded fabrics, Release points using Oven).

    *Perform to the best of your ability duties not directly associated with your job as required provided it is not in violation of company policy, unethical, unsafe or unlawful.

    Education

    • High School Education
    • IICRC Upholstery Fabric Cleaning Certification, which would not be a preliminary requirement but that such training would be anticipated for someone holding that position.

    Experience

    • Textile experience preferred

    Key Skills

    • Must fully comprehend inspection standards and understand written warranties.
    • High degree of communication skills.
    • Must maintain a good working relationship and open lines of communication with the entire operations team.
    • Fully understand Care and Cleaning instructions relating to the various fabric products and ability to apply cleaning methodology in regards to warranty claims

    Physical

    • Frequently lifts up to 75 lbs
  • 1 Month Ago

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Payroll Clerk
  • House of Raeford Farms Inc
  • Greenville, SC FULL_TIME
  • Accurately process weekly payroll for over 500 employees using ADP Ensure timely and precise calculation of wages, deductions, and benefits. Verify and reconcile timekeeping records to ensure accuracy...
  • 21 Days Ago

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Shipping Clerk
  • HTI - HumanTechnologies, Inc.
  • Easley, SC FULL_TIME
  • Shipping & Receiving AssociateEasley, SCHTI is currently hiring a Shipping and Receiving associate in Easley, SC for 1st shift. Interested candidates should have prior manufacturing experience, stable...
  • 23 Days Ago

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Warehouse Clerk
  • North American Rescue
  • Greer, SC FULL_TIME
  • The Position Overview: Participates as a TEAM member within the Operations Department. This NAR Associate works primarily to ensure quality and accurate completion of customer Sales Order fulfillment,...
  • 3 Days Ago

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General clerk
  • Dollar general
  • Mauldin, SC FULL_TIME
  • As a sales associate you will act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Great benefits and promotions within. Perform other duties as nece...
  • 1 Day Ago

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General clerk
  • Dollar general
  • Anderson, SC FULL_TIME
  • As a sales associate you will act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Full and part time postions availabl...
  • 1 Day Ago

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0 Returns Clerk jobs found in Greenville, SC area

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Customer Support Representative
  • Dodge Industrial, Inc.
  • Greenville, SC
  • JOB TITLE/LOCATION: Customer Service Representative DESCRIPTION: This position provides general administrative and custo...
  • 3/28/2024 12:00:00 AM

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Customer Experience Representative
  • Oxford Industries Inc.
  • Greenville, SC
  • Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Represent...
  • 3/28/2024 12:00:00 AM

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ATTENDANT, CATERING (FULL-TIME)
  • Morrison Healthcare
  • Greenville, SC
  • **ATTENDANT, CATERING (FULL-TIME)** **Location**: Delta Health the Medical Center- 1400 E. Union St. Greenville, MS 3870...
  • 3/28/2024 12:00:00 AM

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Returns Processor - Distribution Center (shift start varies between 5:00AM - 7:00AM)
  • Ingram Micro
  • Moore, SC
  • It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is the business behind the ...
  • 3/26/2024 12:00:00 AM

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Cashier / Host / Attendant
  • Golden Corral
  • Greenville, SC
  • Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our...
  • 3/26/2024 12:00:00 AM

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Senior Tax Manager - Commercial
  • Elliott Davis LLC
  • Greenville, SC
  • WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance, and consulting services with an industry-leading workpla...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative, Store 158
  • Conn's HomePlus
  • Greenville, SC
  • **Overview:** The primary role of a Customer Service Representatives is providing exceptional customer service and proce...
  • 3/25/2024 12:00:00 AM

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Support Lead - Part Time
  • Five Below
  • Greenville, SC
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Clerk jobs
$31,026 to $39,714
Greenville, South Carolina area prices
were up 1.5% from a year ago

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Based on our compensation data, the estimated salary potential for Returns Clerk will increase 37 % over 5 years.
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