Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description:
Reporting to the Returns Manager, the Returns Dock Specialist provides oversight to the returns dock associates, creates shipments, schedules freight, troubleshoots issue, and manages all aspects of outgoing freight to vendors. Returns Dock Specialist is responsible for providing daily and weekly reporting, hitting monthly shipping goals and working in collaboration with other warehouse departments.
Responsibilities
· Responsible for scheduling and preparing paperwork for shipments to vendors.
· Provide guidance and serve as a “troubleshooter” for workflow issues.
· Work closely with the Shipping team to ensure empty trailers are available as needed.
· Contributing to accomplishing monthly shipping goals.
· Maintain records and reports as needed by the department.
· Provide daily reporting on key metrics.
· Responsible for following all safety rules, regulations, and guidelines.
· Other duties as assigned.
Requirements
Experience
· Three years of related Warehouse experience
· Experience in shipping/receiving, preferred.
· PIT certified or willing to become PIT certified.
· Experience with AS400 Warehouse Management System preferred.
Education
· High school diploma or equivalent
Skills
· Proficiency with Microsoft Office Suite, Excel, and Outlook
· Excellent verbal and written communication skills
· Basic Mathematical Skills
Physical and Environmental Requirements
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
Schedule:
Application Question(s):
Education:
Work Location: In person