Retail Zone Manager jobs in Milford, DE

The Part-Time Manager is an important leader on the Sky Zone Park management team, ensuring all elements of park safety, company protocols, guest experience and logistics are executed to standard and team communication is coordinated and effective.

The Part-Time Manager position manages Supervisors, Leads and Team Members during a single work shift. These work shifts including opening and/or closing the Park, ensuring cash is handled accurately, safety protocols are followed, Park goals are executed, guest complaints/issues are resolved, and assigned tasks completed. 

Core Competencies

• In addition to the job requirements, the ideal applicant:
• Lives the Sky Zone Values: Make it Fun, Keep it Safe, Be Healthy, Do Good and Deliver WoW
• Has an entrepreneurial mindset
• Holds him/herself and others to high standards
• Coaches and develops people
• Is passionate about and involved in the community

Responsibilities (include but are not limited to)

• Function as the “Manager on Duty”
• Adopt and maintain Sky Zone standards, policies and procedures at all times
• Resolve guest service issues with discretion and professionalism
• Ensure employees are knowledgeable about all products, programs and promos
• Ensure park cleanliness
• Understand all responsibilities of the Supervisor, Lead and Team Member positions and be able to manage and assist those employees who hold those positions
• Document and address all Supervisor, Lead and Team Member issues that may occur during a shift and update management team
• Complete all required opening and closing Park reporting
• Ensure inventory is managed appropriately
• Ensure Sky Zone, State and Local health department standards are met or exceeded
• Ensure weekly inspections and maintenance projects meet/exceed Sky Zone standards
• Complete, report and maintain injury and incident records
• Stay current with Sky Zone communication and assist General Manager with relaying information