Retail Tire Service Manager jobs in Virginia
Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Retail Tire Service Manager jobs
Commercial Tire Service Manager
- McCarthy Tire
-
Newport, VA
FULL_TIME
-
JOB DESCRIPTION AND RESPONSIBILITIES
- Direct responsibility for Road Service Call Center in facilitating and managing all outside PM s and repairs.
- Lead team of service technicians establishing policy, procedures, and clarification when questions arise.
- Lead daily department activity ensuring the volume of work produced meets or exceeds company standards and ensures customer satisfaction.
- Establish and monitor department KPI s and individual metrics; coach employees for continual improvement in productivity and customer service.
- Review and approve high value and/or major repair estimates to ensure suggested repairs meet acceptable industry standards and that all applicable manufacture warranties have been applied.
- Review Road Service work orders to ensure billing and task coding is accurate to all G/L accounts.
- Lead and assist in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals.
- Monitor, on a daily basis, all inside and outside repairs while in process or post repair to capture unapplied warranties. Assist Shop and Service Manager on active downed units under repair to capture unapplied or denied warranty coverage by working with dealerships management and/or OEM representatives to mitigate extended repair down time especially on major component failures.
- Assist with parts vendors off-the-shelf defective parts warranty and file required claims to recover repair costs.
- Support company culture. All employees are expected to consistently, effectively and reliably perform in accordance with the company’s values as set forth in our core competencies.
- Answer incoming phone calls and handle customer inquiries.
- Analyze tire problems and advise customer as to solutions.
- Assign tasks to service employees in accordance with customer needs and employee skills.
- Assist with store inventory management.
- Follow and collect past due accounts.
- In conjunction with the Training Department, ensure service employees are properly trained for their positions.
- Maintain a clean and orderly work area.
- Handle payroll for department and track double time after hours calls.
- Schedule employees for after hours calls on a rotation schedule.
- Handle disciplinary actions for employees in department.
- Ensure adherence to all OSHA, and DOT safety regulations.
OTHER DUTIES/RESPONSIBILITIES- Other duties can and will arise, and candidate should be prepared to take on these challenges openly.
EDUCATION & EXPERIENCE- High School Degree or GED.
REQUIREMENTS- Ability to work in a fast paced, demanding environment.
- Must be able to work independently and also in a team environment doing other job duties as assigned.
- Position may require work responsibilities outside of normal business hours and infrequent travel.
WORK AUTHORIZATION- United States (Required)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
- 1 Month Ago
Automotive Store Manager - Mr. Tire Staunton, Virginia
- Mr. Tire Auto Service Centers
-
Staunton, VA
FULL_TIME
- AUTOMOTIVE STORE MANAGER Pay: $48K-$60K Pay is based on experience. This role is eligible for additional compensation and incentives As a Monro Automotive Store Manager, you will lead all aspects of e...
- 1 Month Ago
Tire Retreader
- Kings Tire Service, Inc
-
Bristol, VA
FULL_TIME
- Job Duties include inspection of tires and grading of casings, buffing the tire and preparing rubber for retreading, removal of worn tire tread, preparation of tire casing, installation of new tread, ...
- 21 Days Ago
Tire Sales and Service Advisor- Sterling
- Sun Auto Tire and Service
-
Sterling, VA
FULL_TIME
- Overview Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspect...
- 12 Days Ago
Tire Sales and Service Advisor- Purcellville
- Sun Auto Tire and Service
-
Purcellville, VA
FULL_TIME
- Overview Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspect...
- 28 Days Ago
Tire Sales and Service Advisor- South Riding
- Sun Auto Tire & Service
-
Not Specified, VA
FULL_TIME
- OverviewHogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspecti...
- 12 Days Ago
Retail Tire Service Manager jobs at Popular Companies
Car Wash Assistant Manager
- RJR Corporation
-
Norwood, MA
- Job Description Job Description Join the ROJO Car Wash team! We are a family-owned and operated business based in Norwoo...
- 4/26/2024 12:00:00 AM
Car Wash Manager
- RO JO CO INC
-
Norwood, MA
- Job Description Job Description Join the ROJO Car Wash team! We are a family-owned and operated business based in Norwoo...
- 4/23/2024 12:00:00 AM
Retail Development Manager
- Orgill
-
Sacramento, CA
- Great Opportunity! Great Team! Growing Company! Interested in receiving exceptional benefits? Want to work with a dynami...
- 4/22/2024 12:00:00 AM
Retail Service Manager II - Healdsburg
- Exchange Bank
-
- ** Retail Service Manager II - Healdsburg** **Job Category****:** Branches **Requisition Number****:** RETAI02034 Showin...
- 4/22/2024 12:00:00 AM
Assistant Branch Manager - Rochester, NY - Kinecta Federal Credit Union - Rochester, NY
- Statenotary
-
- Assistant Branch Manager Rochester, NY Kinecta Federal Credit Union Rochester, NY **10 Feb** 2022 ** Assistant Branch Ma...
- 4/22/2024 12:00:00 AM
Salon Operations Manager / Hair Stylist
- Beauty Hair Trading
-
Torrance, CA
- Job Description Job Description Benefits: Bonus based on performance Dental insurance Employee discounts Health insuranc...
- 4/22/2024 12:00:00 AM
Salon Operations Manager / Hair Stylist
- Beauty Hair Trading
-
Torrance, CA
- Job Description Job Description We are seeking a Hairdreams Salons Operations Manager to join our team! As a full-time H...
- 4/22/2024 12:00:00 AM
Service Manager
- Copeland Toyota
-
Brockton, MA
- ****Toyota Service Manager**** **$10,000. SIGN ON BONUS !** **Job Requirements:** * At least 3 years Automotive Retail S...
- 4/22/2024 12:00:00 AM
About Virginia
Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Tire Service Manager jobs
$48,952 to $88,598