Retail Store Shift Supervisor jobs in Oklahoma

Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Retail Store Supervisor
  • Cedarwood Sweets dba Kilwins
  • Tulsa, OK FULL_TIME
  • About the Job

    The Retail Store Supervisor is responsible for delivery of the Kilwins experiential culture, store conditions and operation of the store. This position requires leadership skills and experience in retail or hospitality operations. They must have a clear understanding of all Kilwins retail system operations and how these systems deliver the Kilwins operating model. Responsibilities include delivering a caring Kilwins experience to customers, employee supervision, training and development, store merchandising, quality control and continuous improvement.

    ESSENTIAL FUNCTIONS: 
    • Provide integrity, honesty, and knowledge that promotes the culture, values and purpose of Kilwins Brand. 
    • Upholds alignment of all training systems with Kilwins brand standards and expectations for franchise stores. 
    • Must have a thorough knowledge and understanding of all aspects of Kilwins retail operations and the ability to train and perform in all areas. 
    • Ability to build the strength and knowledge of the team through cross training and effective feedback and follow-up. 
    • Ability to manage store operations independently and cover entire shifts as needed. 
    • Must be able to travel to and work in stores during the busiest time on a daily and weekly basis including days, evenings, nights, weekends, holidays. This is a retail sales position not an office role. 
    • Ability to understand all aspects of the online store operations and assist if needed. The majority of time is spent leading the team, ensuring the brand promise is delivered through direct customer interaction. 
    • Displays a positive mental attitude and example by behavior for the store team. 
    • Provides coaching direction and takes action to achieve operational goals. 
    • Constantly reviews store environment and key performance indicators to identify problems, concerns, and opportunities for improvement. 
    • An energetic personality who enjoys the retail environment and creating a fun and exciting store environment for everyone. 
    • Assists Assistant Manager and General Manager in fulfilling customer satisfaction, employee supervision, scheduling, merchandising, quality control, and training to our brand standards. 
    • Displays a “Customer Comes First” attitude by training and holding people accountable for delivering exceptional customer service. 
    • Assists in maintaining adequately trained staff levels and adherence to applicable wage and hour laws. 

     KNOWLEDGE, SKILLS, AND ABILITIES: 
    • Leadership skills, with the ability to coach and mentor others 
    • Customer service oriented with a great personality and demeanor 
    • Ability to multi-task and meet deadlines 
    • Effectively manage conflict 
    • Manage store operations independently 
    • Knowledge of and ability to use all online and support systems 
    • Organizational and planning skills 
    • Problem-solving skills 
    • Team-building skills 
    • Ability to handle confidential and sensitive information 
    • Knowledge of proper food handling and sanitation procedures 
    • Ability to manage and follow established documentation system 
    • Must have exceptional written and verbal communication skills in the English language 

    PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 
    • Must be able to occasionally lift 50 pounds 
    • Must be able to stand for long periods of time in retail store or training environment 
    • Must be able to travel by aircraft and drive an automobile and have a valid driver’s license 

    EDUCATION AND EXPERIENCE: 
    • Must have leadership skills 
    • Previous sales and retail management experience 
    • Proficient in Microsoft tools such as Outlook, Excel and Word 
    • Previous franchising experience preferred 

    OTHER DUTIES:
    Please note this job description is not intended to cover a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Individuals may perform other duties as assigned including working in other areas to cover absences or to equalize peak work periods or otherwise balance the workload. 
  • 23 Days Ago

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Retail Operations Supervisor
  • Staples Retail
  • Yukon, OK FULL_TIME
  • As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience...
  • 1 Month Ago

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Store 5063 - Retail Sales Associate
  • The UPS Store #3764
  • Enid, OK FULL_TIME
  • The Retail Sales Associate delivers world-class customer service to all retail customers. The associate receives and processes packages for courier shipments, operates copiers, fax machines, binding e...
  • 13 Days Ago

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Retail
  • Loves Travel Stops & Country Store
  • Chandler, OK FULL_TIME
  • Req ID : 432997 Address : 169E, Turner Turnpike, I-44 Chandler, OK, 74834 Welcome to Love’s! Where People are the Heart of Our Success Fresh Food Manager Working at Love s as a Fresh Food Manager is a...
  • 1 Month Ago

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Store Manager
  • HAC Retail
  • El Reno, OK FULL_TIME
  • Job Details Homeland is looking for passionate individuals who are ready to be an Employee Owner and deliver incredible customer service. Do you have a passion for food, love providing top-level custo...
  • Just Posted

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Store Manager
  • Staples Retail
  • Oklahoma, OK FULL_TIME
  • As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business p...
  • 26 Days Ago

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Retail Shift Leader
  • Pilot Company
  • Pacific, MO
  • Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members an...
  • 3/29/2024 12:00:00 AM

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Retail Shift Leader
  • Love
  • Sioux Falls, SD
  • ** Retail Shift Leader** Location: Sioux Falls, SD, US, 57104 **Req ID:** 296112 Address: 5301 N. Cliff Ave. Sioux Falls...
  • 3/28/2024 12:00:00 AM

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Retail Shift Leader
  • Love
  • Kankakee, IL
  • ** Retail Shift Leader** Location: Kankakee, IL, US, 60901 **Req ID:** 294242 Address: 3407 South State Road 45/52 Kanka...
  • 3/28/2024 12:00:00 AM

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Retail Shift Leader
  • AbleLight
  • Crystal Lake, IL
  • **Retail Shift Leader** Crystal Lake, IL, USA Req #1547 Friday, February 25, 2022 Work for a Non-Profit that cares! Lead...
  • 3/28/2024 12:00:00 AM

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Retail Shift Leader
  • Love
  • Texarkana, TX
  • ** Retail Shift Leader** Location: Texarkana, TX, US, 75501 **Req ID:** 296725 Address: 451 Leary Road Texarkana , TX , ...
  • 3/27/2024 12:00:00 AM

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Retail Shift Leader
  • Love
  • ** Retail Shift Leader** Location: Lordsburg, NM, US, 88045 **Req ID:** 295042 Address: 900 W. Motel Dr. Lordsburg , NM ...
  • 3/26/2024 12:00:00 AM

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Retail Shift Leader
  • Pilot Company
  • Madisonville, KY
  • Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members an...
  • 3/25/2024 12:00:00 AM

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Retail Shift Leader
  • Love
  • Kingman, AZ
  • ** Retail Shift Leader** Location: Kingman, AZ, US, 86401 **Req ID:** 295047 Address: 6035 E. Minera Lane Kingman , AZ ,...
  • 3/24/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Shift Supervisor jobs
$28,864 to $40,748