Retail Store Manager Trainee learns overall operation of store under direction of a store manager. Supervises and leads store team under the guidance of a store manager. Being a Retail Store Manager Trainee gains knowledge and competency in financial processes required to manage a retail store. Handles escalated customer service issues. Additionally, Retail Store Manager Trainee learns to lead staffing and training initiatives. May require a bachelor's degree. Typically reports to a manager. The Retail Store Manager Trainee independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Retail Store Manager Trainee typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
Job Title: Store Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: District Sales Manager
SUMMARYThe Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds Hibbett I City Gear’s policies, goals, and standard to the store’s sales team. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center. Represents Hibbett I City Gear in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIESManages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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