Retail Store Manager Trainee learns overall operation of store under direction of a store manager. Supervises and leads store team under the guidance of a store manager. Being a Retail Store Manager Trainee gains knowledge and competency in financial processes required to manage a retail store. Handles escalated customer service issues. Additionally, Retail Store Manager Trainee learns to lead staffing and training initiatives. May require a bachelor's degree. Typically reports to a manager. The Retail Store Manager Trainee independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Retail Store Manager Trainee typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions.
The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensures the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner.
The Assistant Sales Manager is involved with profit / loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two to three years of customer facing supervisory experience in a retail setting, retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
Compensation $40,000 - $45,000, depends on skills and experience with room for growth.
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