Retail Store Manager Trainee learns overall operation of store under direction of a store manager. Supervises and leads store team under the guidance of a store manager. Being a Retail Store Manager Trainee gains knowledge and competency in financial processes required to manage a retail store. Handles escalated customer service issues. Additionally, Retail Store Manager Trainee learns to lead staffing and training initiatives. May require a bachelor's degree. Typically reports to a manager. The Retail Store Manager Trainee independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Retail Store Manager Trainee typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
POSITION SPECIFICATION
DIVISION: RETAIL | JOB TITLE: STORE MANAGER
REPORTS TO: REGIONAL/DISTRICT MANAGER
Purpose and Scope
The role of the Store Manager is to oversee all aspects of the store business and uphold Shinola’s
brand values to foster an enriched environment for both employees and guests. The manager works
with determination to ensure that every interaction, large or small, is carried out with consistent
energy, consideration and excellence. They actively work to spread joy each day by bringing their
authentic self to work, sharing their smile, and embracing change as an opportunity to grow. They
uphold the company standard of quality by practicing integrity and never settling for “just good
enough.” They’re courteous and treat every customer encounter with the same hospitality as a
guest in their own home. They work with humility and carry an understanding that we all share equal
responsibility of strengthening the organization’s mission by living out our values every day.
Business Development
Client Management
Team Management
Operations & Visual Merchandising
Sampling of Total Rewards Program:
Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.
Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.
With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.