Retail Store Manager - Museum plans and directs the day-to-day operations of a retail store within a museum. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Additionally, Retail Store Manager - Museum forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. May require a bachelor's degree or its equivalent. Lead and directs the work of others. Typically reports to Retail Store Manager, Sr. The Retail Store Manager - Museum supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Retail Store Manager - Museum typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Delta Apparel, Inc., along with its operating subsidiaries, DTG2Go, LLC, Salt Life, LLC, and M.J. Soffe, LLC, is a vertically integrated, international apparel company that designs, manufactures, sources, and markets a diverse portfolio of core active wear and lifestyle apparel products under the primary brands of Salt Life®, Soffe®, and Delta.
The Salt Life brand strives to effortlessly combine function and fashion with an incredible fit tailored for the active lifestyle. With its relentless dedication to provide gear and designs that transcend, it has successfully evolved into a lifestyle brand with worldwide appeal. Whether it’s surfing, fishing, diving or simply enjoying a day at the beach, those who live and breathe the Salt Life have one thing in common... the ocean and all it has to offer!
Salt Life is seeking a Store Manager to join the team in our Long Branch, NJ (Pier Village) location. The Store Manager is a creative, energetic and confident Salt Life brand ambassador. In this role, the Store Manager will have excellent leadership skills and responsible for creation of positive work environment to deliver an amazing Salt Life experience to every customer. The Store Manager will excel at developing, coaching and inspiring the team to reach sales goals. The Store Manager will ensure operations runs smoothly and efficiently to maximize profits by controlling expenses.
Responsibilities and Expectations
Sales
Customer Service
Empower associates to make decision in the customer’s best interest that also supports Salt Life philosophy.
Manage and assess performance through consistent feedback and documentation of performance, coaching and creating developmental plans.
Continuously motivates team to meet and exceed sales and productivity goals.
New product and technology
Customer emergencies
Say a friendly greeting within 30 seconds upon customer entering the store
Ask open ended questions to understand the situation or request
Listen to customer needs without interrupting
Tell customer about promotions
Let me show you and escort customer to department or product
Invite customer to try on product in the dressing room and be attentive
Finalize sale by walking customer to the cash wrap
End with a smile, thank you and invitation to return
Operations
Inventory Management and Merchandising
Mannequins are fully dressed and styled.
Displays are in exceptional condition.
Merchandise sized and organized according to company standards.
Identify and communicate product/fixture concerns to the District Manager.
Maintain folding and hanging guidelines.
Human Resources
Complete new hire checklist.
Conduct performance evaluations and corrective actions.
Promote a positive work environment where all employees are treated fairly, respectfully and equally.
Loss Prevention and Safety
Qualifications
Internal promotions to this position may possibly be considered without having met all experience requirements listed. This will be based on the depth, length and success of experience while working at Salt Life.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
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Work Location: In person