Retail Store Department Manager jobs in New Hampshire

Retail Store Department Manager oversees merchandising and staff in a department. May have keyholder responsibilities. Being a Retail Store Department Manager is responsible for department retail sales staff training, assignments, and scheduling. Requires a high school diploma. Additionally, Retail Store Department Manager typically reports to a manager or head of a unit/department. The Retail Store Department Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Retail Store Department Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Department Manager
  • THE PAPER STORE
  • West Lebanon, NH FULL_TIME
  • The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service, achieving sales goals and maintaining company standards in a fun and fast paced retail environment. The Department Manager reports directly to the Store Team Leader.

    Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.

    KEY RESPONSIBILITIES:

    • Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
    • Greet and welcome every customer warmly and with enthusiasm
    • Understand customer needs by asking open-ended questions
    • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
    • Suggest additional items to build onto sales by utilizing effective selling techniques
    • Thank the customer sincerely and invite them to return and shop with us again
    • Be a TPS Brand Ambassador
    • Build customer loyalty by being friendly, attentive and respectful of customers
    • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
    • Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
    • Professional attire, demeanor, appearance and compliance to company dress code required
    • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
    • Demonstrate a commitment to training and development utilizing all training resources available
    • Demonstrate initiative to cross train in all departments to support bench strength in department leadership
    • Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards
    • Lead and execute completion of company directives within appropriate time frames
    • Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
    • Maintain awareness of all current promotions and process them correctly at the POS
    • Champion new product launches by being the material expert in new product information
    • Ensure all marketing and promotion signage is up to date and placed correctly
    • Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner
    • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
    • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
    • Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
    • Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager
    • Comply with all company policies and procedures


    JOB REQUIREMENTS:

    • Previous experience in specialty retail is preferred
    • Demonstrate an ability to multi task while being attentive to customers
    • Ability to adapt to and lead change
    • Proficient in using Microsoft Office and POS Systems
    • Ability to be mobile on the sales floor and/or stock room for extended periods of time
    • Ability to work a flexible schedule to include nights, weekends, and holidays
    • Ability to work well, and be a leader, in a team environment
    • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
    • Ability to work autonomously while paying strong attention to detail
    • Ability to be mobile on the sales floor and/or stock room for extended periods of time
    • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
    • Willingness to travel to new store openings, store remodels, etc.


    The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.


    Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.


    Full time (FT) Department Manager with open availability (nights, morning, weekdays, weekends, and holidays).
  • 1 Day Ago

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Department manager
  • The Paper Store
  • Lebanon, NH FULL_TIME
  • The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visi...
  • 4 Days Ago

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Department Manager
  • THE PAPER STORE
  • Concord, NH FULL_TIME
  • The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visi...
  • 1 Month Ago

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Store Manager
  • Garage clothing-Store manager-Mall of Rockingham,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 23 Days Ago

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Store Manager
  • Staples Retail
  • Somersworth, NH FULL_TIME
  • As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business p...
  • Just Posted

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Assistant Store Manager
  • Staples Retail
  • West Lebanon, NH FULL_TIME
  • As a Sales Manager (i.e., Assistant Store Manager), you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll drive sales in our retail...
  • 7 Days Ago

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Territory Merchandiser (549B)
  • Merchandisers
  • Chattanooga, TN
  • ** Territory Merchandiser (549B)** **Job Category****:** Service **Requisition Number****:** TERRI002050 Showing 1 locat...
  • 3/28/2024 12:00:00 AM

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Retail Department Manager
  • REI (Recreational Equipment Inc.)
  • Dillon, CO
  • Overview: REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so ...
  • 3/28/2024 12:00:00 AM

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Retail Department Manager>
  • Ollie's Bargain Outlet
  • Hudson, FL
  • Ollie's Bargain Outlet - 12110 US 19 [Store Supervisor] As a Manager at Ollie's Bargain Outlet, you'll: Provide leadersh...
  • 3/28/2024 12:00:00 AM

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Retail Department Manager>
  • Ollie's Bargain Outlet
  • Parkersburg, WV
  • Ollie's Bargain Outlet - 100 Gihon Vlg [Store Supervisor] As a Manager at Ollie's Bargain Outlet, you'll: Provide leader...
  • 3/28/2024 12:00:00 AM

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Field Service Representative (401B)
  • Merchandisers
  • Sacramento, CA
  • ** Field Service Representative (401B)** **Job Category****:** Service **Requisition Number****:** MERCH002040 Showing 1...
  • 3/27/2024 12:00:00 AM

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Retail Department Manager
  • Ollie's Bargain Outlet, Inc.
  • Charleston, SC
  • Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive...
  • 3/27/2024 12:00:00 AM

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Retail Department Manager
  • Rapid City Hardware
  • Rapid City, SD
  • Job Description Job Description Benefits: *varies by location Locally owned and operated Career Advancement Opportunitie...
  • 3/27/2024 12:00:00 AM

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Retail Department Manager>
  • Ollie's Bargain Outlet
  • Duncansville, PA
  • Ollie's Bargain Outlet - 1264 Old Route 220 N [Store Supervisor] As a Manager at Ollie's Bargain Outlet, you'll: Provide...
  • 3/25/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Department Manager jobs
$40,996 to $62,629

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