Retail Store Customer Service Representative jobs in West Fargo, ND

Do you want to be an Owner? Are you a skilled Sales Representative looking for a new opportunity to showcase your abilities? Look no further than OK Tire Store & Service! We are seeking an engaging Sales Representative to join our Employee Owned team.

In this role, you will actively engage with customers, handling any needs or concerns, and promoting return business. You will be responsible for meeting and greeting customers both in person and over the phone, contacting customers to increase sales and profitability, and completing sales call reports as requested.

We are looking for someone who can determine customer needs and provide the best available options or alternate solutions. You will also assist with outside sales, selling OK Tire Store, Inc supported products, and working with our Corporate Sales Manager and Service Manager to improve service times and increase customer satisfaction.

To succeed in this position, you should have a strong ability to work independently and adapt quickly to new strategies. Candidates with 2-3 years of sales, service writing, and/or tire industry experience will be given strong preference.

Join our team at OK Tire Store & Service and become part of a company that values its employees and provides opportunities for growth and development.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.

If you are a motivated and results-driven individual with a passion for sales and insurance, we want to hear from you! Join the OK Tire Store & Service team and take your career to new heights.

Pay: $65,000

• Minimum Job Requirements
• Minimum of 2 years of experience in sales
• Proven track record of meeting and exceeding sales targets
• Strong communication and negotiation skills
• Excellent customer service skills
• Valid insurance license

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)