Retail Store Customer Service Representative jobs in Sparks, NV

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Bilingual Retail Customer Service Representative
  • Kemper
  • Reno, NV FULL_TIME
  • Location(s)

    Reno, Nevada

    Details

    Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.

    Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

    Position Summary:

    Kemper is seeking a Retail Sales Representative to work in our Reno, NV office. Under direct supervision, receives and responds to customer and agents' inquiries, requests, and complaints; furnishes information and provides accurate, courteous, and efficient service to customers.

    Job Responsibilities:

    • Provides support to our customers and interfacing agents by answering questions regarding policy status, underwriting guidelines, and policy billing.

    • Communicates policy status, underwriting rules, and billing breakdowns efficiently and effectively, utilizing a thorough understanding of all Kemper systems.

    • Provides information and works to address customer concerns.

    • Appropriately escalates and refers matters beyond authority limits based on departmental guidelines or expertise to the appropriate person or area.

    • Keeps informed regarding industry information, new product development, coverages, and technology to continuously improve knowledge and stay current.

    • Process payments while maintaining proper cash handling procedures.

    • May be required to work in one or more retail locations based on staffing needs.

    • Perform other related duties as assigned.

    Job Requirements:

    • High School Diploma or GED required.

    • Six months of Customer Service experience required.

    • Prior insurance experience preferred.

    • Able to travel locally.

    • Basic knowledge of computer systems such as Microsoft Office, internet browsers, etc.

    • Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience.

    • Demonstration of strong customer service skills.

    • Demonstration of effective oral and written communication skills.

    • Ability to deal openly, honestly, and professionally with internal and external customers while building credibility and maintaining trust.

    • This is an in-office position.

    The range for this position is $13.51 to $22.55. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)

    Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

    Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

    Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

  • 19 Days Ago

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GC Retail Customer Service Manager Store 133
  • Guitar Center
  • Reno, NV FULL_TIME
  • Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your...
  • 6 Days Ago

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Customer Service Associate, Electronics
  • Marshall Retail Group
  • Tahoe, NV FULL_TIME
  • Calling all electronics fanatics and audiophiles in the retail world! Want to be part of a FANTASTIC, fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have retail ...
  • 15 Days Ago

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Store Customer Service Specialist
  • The Sherwin-Williams Company
  • Truckee, CA FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 21 Days Ago

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Store Customer Service Specialist
  • Sherwin-Williams
  • Truckee, CA FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 15 Days Ago

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Retail Customer Service Cashier
  • Love's
  • Fernley, NV FULL_TIME
  • Req ID: 427769 Address: 825 Commerce Center Dr Fernley, NV, 89408 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Compe...
  • Just Posted

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0 Retail Store Customer Service Representative jobs found in Sparks, NV area

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Sales Associate - 24H150
  • Carter's, Inc.
  • Sparks, NV
  • Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within th...
  • 3/28/2024 12:00:00 AM

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Sales Associate - Sun Valley Factory Shops
  • The Children's Place, Inc.
  • Sun Valley, NV
  • Location: Canutillo, Texas Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team...
  • 3/26/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Sun Valley, NV
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Reno, NV
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Sales Consultant
  • CarMax, Inc.
  • Reno, NV
  • 7280 - Reno - 35 Auto Center Drive, Reno, Nevada, 89511 CarMax, the way your career should be! Driven by the desire to p...
  • 3/25/2024 12:00:00 AM

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RV Sales Associate
  • Camping World
  • Reno, NV
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/25/2024 12:00:00 AM

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Retail Customer Service
  • EZCorp, Inc.
  • Sparks, NV
  • Address: 255 E. Glendale Ave. Sparks, Nevada 89431 Brand: MetroPawn Pay range is based on experience from $14.00/hr to $...
  • 3/24/2024 12:00:00 AM

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District Manager
  • Sun Com Mobile
  • Reno, NV
  • Job Description Job Description District Manager- Las Vegas, NV Sun Com Mobile is a premier dealer of Cricket Wireless i...
  • 3/24/2024 12:00:00 AM

Sparks is a city in Washoe County, Nevada, United States. It was founded in 1904 and incorporated on March 15, 1905, and is located just east of Reno. The 2010 U.S. Census Bureau population count was 90,264. It is the fifth most populous city in Nevada. It is named after the late Nevada Governor John Sparks, a member of the Silver Party. Sparks is located within the Reno–Sparks metropolitan area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$27,524 to $33,604
Sparks, Nevada area prices
were up 2.5% from a year ago