Retail Store Customer Service Representative jobs in Saint Cloud, MN

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Customer Elation
  • Foley, MN PART_TIME,FULL_TIME
  • This position requires 60 days in person training at our Foley, MN location before remote work is possible.

    We are currently seeking 12:30PM-10PM and every 4th weekend availability.

    If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

    What is an Answering Service Operator?

    Our technology enables us to be a virtual extension of our customers' teams and make a direct impact on their businesses every day. If you're a strong typist who loves tech, and customer service, read on!

    Overview

    As an extension of our customer's office, the Operator role is one of the most important at Elation Answering Service. Every interaction is an opportunity to carry out our mission of treating callers the way you want to be treated – they do not call it the Golden Rule for nothing!

    Our Accountabilities

    • Adhere to Elation Answering Service call-handling expectations, limiting personal bias while answering calls professionally in your own tone.
    • Create exceptional caller experiences that deliver meaningful connections with customers and callers.
    • Maintain accuracy, mindfulness, and strong attention to detail in written communication. Cross "T's" and dot "I's," use proper spelling, grammar, and logical message composition. Communicate professionally and with personality.
    • Multi-task in a fast-paced, technology-rich environment. Toggle between screens and applications simultaneously.
    • Precisely and consistently follow call-handling instructions on every call. Provide detailed, accurate notes and messages from callers, and take ownership of mistakes when they happen.

    Your Key Attributes

    • You display a certain ease and grace under pressure. Your positivity and can-do attitude are amplified when you are handling multiple tasks at once. You are adaptable and coachable.
    • You diligently follow instructions yet are comfortable going off-script when the situation calls for it. You take pride in representing our customers and providing a fantastic virtual first impression for a wide variety of businesses.
    • Your ability to understand and anticipate your customer's needs. You are service-oriented.
    • Your laser focus and high attention to detail allow you to accurately depict the spirit of a message while distilling the content to ensure it is concise, relevant, and meaningful to coworkers and to the customer. You are incredibly well-written.
    • You are a team player, both reliable and present in your role. Your leaders and co-workers can count on you to do what you say you'll do.
    • You are positive and professional with a high degree of emotional intelligence.

    Working conditions

    Normally work takes place in an open office, call center environment with a diverse employee population. This is a coverage position that requires the ability to work a predictable and consistent schedule. It requires the ability to sit/stand and work at a computer for extended periods of time, using finger/hand dexterity to manipulate a keyboard/mouse in a fast-paced, high-volume environment. It requires the ability to communicate effectively with a diverse audience in person, by phone, and by computer. Applicants must be 17 years of age or older to apply.

    Elation Answering Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!

    We are currently seeking full-time and part-time positions for weekends. Other shift times may be available after training and with experience and tenure.

    Customer Elation provided the following inclusive hiring information:

    We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

    Job Types: Full-time, Part-time

    Pay: From $18.20 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Referral program
    • Vision insurance

    Experience level:

    • No experience needed

    Shift:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Night shift

    Weekly day range:

    • Weekends as needed

    Work setting:

    • Hybrid work

    Application Question(s):

    • You are aware that this position requires 60 days of in person training at our Foley, MN location before remote work is possible?

    Work Location: Hybrid remote in Foley, MN 56329

  • 3 Days Ago

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Customer Service Representative
  • Customer Elation
  • Hutchinson, MN PART_TIME,FULL_TIME
  • We are currently seeking 12:30PM-10PM and every 4th weekend availability.If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight a...
  • 3 Days Ago

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Customer Service Support Representative
  • Anderson Trucking Service
  • Saint Cloud, MN FULL_TIME
  • MAKE A DIFFERENCE Support a team of experienced Account Representatives and learn firsthand from industry experts on how to manage a variety of fast changing customer relationships. You will learn to ...
  • 8 Days Ago

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Customer Service Associate
  • The UPS Store #3206
  • Alexandria, MN PART_TIME
  • The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. The candidate must be a fast le...
  • 7 Days Ago

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Cashier/Customer Service
  • Love’s Travel Store
  • Saint Cloud, MN FULL_TIME,PART_TIME
  • Welcome to Love’s! Where People are the Heart of Our Success Customer Service Cashier - Retail At Love’s, our values go beyond our name. We look for those same values in our people. Our network of tra...
  • 1 Month Ago

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Retail Customer Service Specialist
  • Sherwin
  • Alexandria, MN FULL_TIME
  • This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about She...
  • 3 Days Ago

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0 Retail Store Customer Service Representative jobs found in Saint Cloud, MN area

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RV Sales Associate
  • Camping World
  • Monticello, MN
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/28/2024 12:00:00 AM

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Outlet Sales Associate Key
  • The Talbots Inc.
  • Albertville, MN
  • **Outlet Sales Associate Key** ** **Location:** Albertville, Minnesota US** Job Number 13756 Albertville, Minnesota US P...
  • 3/28/2024 12:00:00 AM

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Auto Customer Service - Sales Rep
  • Motor Works Auto (Sartell)
  • Sartell, MN
  • Motor Works Auto is currently hiring for a full-time Auto Customer Service - Sales Rep to help our customers get their c...
  • 3/27/2024 12:00:00 AM

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Store Clerk
  • Holiday Companies
  • Sartell, MN
  • Store 2746548: 212 Riverside Ave. S., Sartell, Minnesota 56377 Availability - Shift/Days Flexible Availability Customer ...
  • 3/27/2024 12:00:00 AM

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Store Clerk
  • Holiday Companies
  • Saint Cloud, MN
  • Store 2746538: 905 County Road 4, St. Cloud, Minnesota 56303 Availability - Shift/Days Flexible Availability Customer Se...
  • 3/27/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Saint Cloud, MN
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Sales & Customer Service Associate
  • Massage Envy
  • Saint Cloud, MN
  • Overview: Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for go...
  • 3/25/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Little Falls, MN
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/25/2024 12:00:00 AM

St. Cloud is a city in the U.S. state of Minnesota and the largest population center in the state's central region. Its population is 67,984 according to the 2017 US census estimates, making it Minnesota's tenth largest city. St. Cloud is the county seat of Stearns County and was named after the city of Saint-Cloud, France (in Île-de-France, near Paris), which was named after the 6th-century French monk Clodoald. Though mostly in Stearns County, St. Cloud also extends into Benton and Sherburne counties, and straddles the Mississippi River. It is the center of a small, contiguous urban area tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$26,153 to $31,929
Saint Cloud, Minnesota area prices
were up 1.3% from a year ago