Retail Store Customer Service Representative jobs in Mississippi

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Jackson, MS FULL_TIME
  • Join Our Team Today!

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The Technical Service Representative provides on-site technical skills in installation, emergency repair, preventative maintenance, and onsite training of operation on assigned printer equipment throughout a geographical territory. You’ll be responsible for your own territory, assigned a company vehicle, and can leave directly from your home to start your day

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. As a CES Technician, you’ll be an important part of what works which includes
    :

    • Monitoring critical accounts and actively participating in support activities to accomplish quick and effective problem resolution

    • Installing and removing equipment

    • Technical and Mechanical Troubleshooting

    • Installing equipment modifications as needed

    • Working closely with and developing strong business relationships with the customer and client personnel

    • Conducting informal operator training as needed to improve machine performance

    • Completing all required reporting procedures related to the maintenance and repair of the equipment

    • Communicate with scheduling, parts, and phone support teams to ensure complete customer satisfaction relative to service delivery and machine performance

    • Using good business judgment in your daily operations to minimize operational expenses

    • Meet reporting requirements associated with time reporting, expense reporting, call reporting, parts activity, company car, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in diagnosing and repairing equipment failures preferred

    • Prior experience with computer repair skills with additional hands-on experience with photo imaging, copier, and document printer-type equipment (a plus)

    • The ability to relate to customers in a professional and courteous manner

    • Good written, verbal, and listening skills

    • Good time-management skills

    • Ability to work independently and as a team

    • Ability to perform timely and accurate reporting

    • Ability to work unplanned extended workdays based on business needs

    • Ability to work with mobile devices ie: smartphones


    Requirements


    • High School Diploma or General Education Degree (GED)

    • Technical school courses OR 3-5 years experience with servicing equipment (a plus)

    • Understanding of mechanical operations, computers/software, and hands-on break/fix repair

    • Basic Computer and Mathematical Skills

    • Ability to adapt to ever-changing environments and work assignments

    • Have an excellent driving record and willingness to drive/travel up to 85% of the time within a predetermined territory

    • Maintain professional appearance based on Company policy

    • Able to lift up to 50lbs, stand for long periods of time, and have the ability to put body weight on knees.


    Benefits

    Benefits and Perks

    Our programs are designed to keep your work/life balance in check.

    • Paid Time Off which includes vacation, sick time, and paid national holidays

    • Comprehensive insurance offerings including Health, Dental, and Vision

    • Company Paid Short Term/Long Term disability

    • Company Paid Life Insurance Policy

    • Plan for your future with our 401(k) plan and take advantage of company matching

    • Competitive Salary

    • Company vehicle provided

    • Company provided Tool Kit, Cell Phone, and Laptop

    • Company Credit Card
  • 13 Days Ago

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Customer Service Representative - Retail
  • MaxxSouth Broadband
  • Oxford, MS FULL_TIME
  • COMPANY: MaxxSouth Broadband JOB TITLE: Customer Service Representative-Retail DEPARTMENT: Direct Sales JOB SUMMARY The Customer Service Representative (CSR) is responsible for directly servicing the ...
  • 19 Days Ago

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Retail Customer Service Representative
  • Ashley HomeStore by Dufresne Spencer Group, LLC
  • Meridian, MS FULL_TIME
  • Ashley HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Store Operations Specialist. The ideal candidate is responsible for the day to day operations ...
  • 3 Days Ago

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Store Reset Associate
  • Clear Choice Retail Service
  • Branch, MS FULL_TIME
  • We are hiring Merchandisers that have store reset/remodel experience. We have several openings and are looking for people that want to work and have a passion for merchandising.Job Requirements1. Be p...
  • 18 Days Ago

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Customer Service Representative - Store #515
  • CEFCO
  • Meridian, MS FULL_TIME
  • CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sell...
  • 24 Days Ago

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Customer Service Representative - Store #513
  • CEFCO
  • Marion, MS FULL_TIME
  • CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sell...
  • 3 Days Ago

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Retail Customer Service Representative>
  • Molson Coors
  • Milwaukee, WI
  • Molson Coors - Brewery Production and Operations [Retail Associate / Team Member] As a Retail Customer Service Represent...
  • 3/28/2024 12:00:00 AM

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Retail Customer Service Representative
  • Graylink LLC
  • Albany, NY
  • Job Description Job Description Job Title: Customer Service Representative Company: GrayLink About Us: GrayLink is a dyn...
  • 3/28/2024 12:00:00 AM

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Retail Customer Service Representative
  • Acceptance Insurance Company, Inc.
  • Retail Customer Service Representative page is loaded **Retail Customer Service Representative** **Retail Customer Servi...
  • 3/27/2024 12:00:00 AM

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Retail Customer Service Representative
  • AlphaGraphics
  • Richardson, TX
  • Our tight-knit team in AlphaGraphics - US103 is actively seeking a Retail Customer Service Representative (CSR) to join ...
  • 3/27/2024 12:00:00 AM

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Retail Customer Service Representative
  • PostNet - TX229
  • Houston, TX
  • Job Description Job Description Benefits: Employee discounts Flexible schedule Training & development Retail Customer Se...
  • 3/27/2024 12:00:00 AM

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Retail Customer Service Representative
  • The Feed Store, Inc.
  • Sebastopol, CA
  • Job Description Job Description Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free fo...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative Retail
  • YEYAS BEAUTY SUPPLY LLC
  • Miami, FL
  • Job Description Job Description Customer Service Associate Dukanee Beauty Supply was established in 1962. We are a dynam...
  • 3/26/2024 12:00:00 AM

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Retail Customer Service Representative
  • The Feed Store, Inc.
  • Sebastopol, CA
  • Job Description Job Description We are seeking Customer Service Retail Associates to become an integral part of our smal...
  • 3/25/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$24,318 to $29,689