Retail Store Customer Service Representative jobs in Fremont, CA

GWSV is hiring for Customer Service Specialists/Cashiers for our Palo Alto Store

Customer Service Specialist/ Cashiers

Major Responsibilities:

• Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
• Maintains positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
• Assists with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs.
• Assists with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure neat, clean and safe working environment.
• Becomes familiar with and uses proper handling techniques and equipment to ensure safe handling of merchandise.
• Becomes familiar with and follow store policies and procedures as well as general company policies.
• Is aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.
• Follows and enforces all company procedures.
• Performs other duties as requested.

Job Specifications:

Proficient in the English language

Experience/Knowledge Required:

Retail sales and /or cash handling experience strongly desired

Equipment Used:

Ten-key or calculator, telephone, personal computer, printer, fax machine, cash register

Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart.

Aptitudes/Skills/Temperament:

• Ability to maintain self-control and deal effectively with public and work in cooperation with co-workers.
• Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
• Ability to perform arithmetic, and count money/change quickly and accurately.
• Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
• Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
• Ability to move hands and fingers quickly to count money/change and operate cash register.
• Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
• Ability to understand and communicate clearly in English.

Physical Demands:

Fast work pace with constant standing and walking.

The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.

Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.

Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.

Job Type: Part-time

Pay: $18.75 per hour

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person