Retail Store Customer Service Representative jobs in Fairbanks, AK

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Lynden Transport
  • Fairbanks, AK FULL_TIME
  • Lynden Transport is a trusted leader for shipping freight to, from and within Alaska since 1954. Enjoy excellent benefits including competitive pay with regular increases, paid vacations and holidays, medical, dental, and vision plus company matching retirement plans.

    Lynden Transport is looking for motivated, talented and career-oriented individuals. We encourage our employees to grow and develop within our company and believe our diverse workforce contributes tremendously to our success.

    Lynden Transport is looking for a Customer Service Representative who possesses a genuine desire to serve our Customers by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below.
    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Carries out all duties with a strong commitment to excellent customer service
    • Processes Bills of Lading for receiving, reviews Bill for complete information, assigns codes and instructions as required. Enters alpha and numeric receiving data from source documents into computer. Confers with customers and others to improve and/or expand services.
    • Prepares and inputs data to create freight bills. Such data includes calculations of totals, net amounts, and discounts, manually using company tariffs and using in house computer program when applicable.
    • Quotes rates and documents cargo bookings.
    • Enters documents into scanning (Imaging) system.
    • Rates Bills of Lading using company’s computer program.
    • Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled.
    • Answers variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and interline transportation procedures.
    • Provides administration customer service support for multitude of departments within company.
    • Performs audit to ensure accuracy of customer billing.
    • Dependable and consistent attendance is required.
    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE
    Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

    OTHER SKILLS AND ABILITIES
    • Ability to read and interpret documents such as safety rules, procedure manuals, or governmental regulations.
    • Ability to write routine reports and correspondence.
    • Ability to effectively present information and respond to questions from company personnel, customers, and the general public.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
    • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    • PC Skills Required: Windows, Word, Excel, Explorer, Outlook.
    • Keyboard and ten key by touch (equivalent to 50 words per minute).
    • Employee must enjoy the challenge of working in a multiple task - fast paced environment.
    • Employee must possess a genuine desire and skill to meet the customer's needs in the most efficient manner possible.
    • Ability to meet a regular work schedule.
    • Ability to plan, organize and prioritize work to meet schedules/deadlines.
    • Ability and willingness to work overtime as required.
    • Ability to work alone or as part of a team with minimal supervision.
    • Ability to change focus and job duties in a fast moving, time restricted environment.
    PHYSICAL DEMANDS
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk and sit during the normal course of daily activities. The employee is regularly required to talk and hear while communicating with employees and customers either in person or using telephones or radios.

    WORK ENVIRONMENT
    Work shift: Hours may vary

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 20 pounds. Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must be able to hear and speak while communicating with customers and coworkers in person, on the telephone or on radios. The employee must possess close, distance, color peripheral and depth perception. May be required to travel throughout the terminal and office facility repeatedly during shift. Must be able to sit, stand or walk for extended periods.

    The employee is occasionally exposed to outside weather conditions and working around moving machinery. The noise level in the work environment ranges from moderate to moderately loud.

    Lynden Transport is an equal opportunity employer. Women and minorities are encouraged to apply. Must pass a pre-employment drug test and background check.
  • 5 Days Ago

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Customer Service Representative
  • Procare Home Medical
  • Fairbanks, AK FULL_TIME
  • Job Overview The Customer Service Representative (CSR) has the primary responsibility of handling initial customer contact, either in person, over the telephone, or (at times) via the web. These custo...
  • 26 Days Ago

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Customer Service Representative
  • Charlie's Produce
  • Fairbanks, AK OTHER
  • Overview Charlie’s Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. T...
  • 2 Months Ago

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Customer Service Representative
  • Tammera L Randolph - State Farm Agency
  • North Pole, AK FULL_TIME
  • Tammy Randolph, State Farm Agency, located in North Pole, AK has an immediate opening for a Customer Service Representative. We are looking for a friendly face to join our team. This is a low-pressure...
  • 11 Days Ago

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Customer Service Representative
  • Classic Collision Corporate Services LLC
  • Fairbanks, AK FULL_TIME
  • Customer Service Representative (CSR) serves as the first impression of Classic Collision customer experience. Responsibilities Ensures that every customer is greeted and welcomed promptly, profession...
  • 12 Days Ago

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Customer Service Representative
  • VITUS ENERGY LLC
  • Tok, AK FULL_TIME
  • Position Summary: The Customer Service Representative reports directly to the Store Manager and is responsible for the safe and profitable operation of a retail facility. The incumbent will provide ex...
  • 14 Days Ago

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0 Retail Store Customer Service Representative jobs found in Fairbanks, AK area

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Full & Part Time Retail Sales Associate
  • Kohls
  • Fort Wainwright, AK
  • Responsibilities Creates a friendly and welcoming environment by greeting and offering assistance to customers You are t...
  • 4/19/2024 12:00:00 AM

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Bakery Associate
  • Walmart
  • Fairbanks, AK
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/19/2024 12:00:00 AM

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Team Member - $16-17/hr Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Store 2746622: 2300 South Cushman Street, Fairbanks, Alaska 99701 Availability - Shift/Days Flexible Availability Custom...
  • 4/18/2024 12:00:00 AM

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Team Member (CSR) Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Store 2746640: 575 Harold Bentley Avenue, Fairbanks, Alaska 99701 Availability - Shift/Days Flexible Availability Job de...
  • 4/18/2024 12:00:00 AM

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Night Crew Stocker
  • Albertsons
  • Fairbanks, AK
  • Job Description A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep th...
  • 4/18/2024 12:00:00 AM

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Team Member - $16-17/hr Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Store 2746626: 4105 Geist Road, Fairbanks, Alaska 99709 Availability - Shift/Days Flexible Availability Customer Service...
  • 4/18/2024 12:00:00 AM

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Team Member (CSR) Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Store 2746641: 2660 Phillips Field Road, Fairbanks, Alaska 99709 Availability - Shift/Days Flexible Availability This is...
  • 4/18/2024 12:00:00 AM

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Manager Trainee Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Northern Tier BU - Region 06 - Market 03: 2300 South Cushman Street, Fairbanks, Alaska 99701 Availability - Shift/Days F...
  • 4/16/2024 12:00:00 AM

Fairbanks (Tanana: Tanan) is a home rule city and the borough seat of the Fairbanks North Star Borough in the U.S. state of Alaska. Fairbanks is the largest city in the Interior region of Alaska. 2016 estimates put the population of the city proper at 32,751, and the population of the Fairbanks North Star Borough at 97,121, making it the second most populous metropolitan area in Alaska (after Anchorage). The Metropolitan Statistical Area encompasses all of the Fairbanks North Star Borough and is the northernmost Metropolitan Statistical Area in the United States, located 196 driving miles (or ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$30,350 to $37,067
Fairbanks, Alaska area prices
were up 2.8% from a year ago