Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
About us
The UPS Store is a small franchise business in Boca Raton, FL. We are agile, professional and fast-paced. Offering Shipping, packing , mailbox services and professional services for printing, scanning , copying and notary services.
Our work environment includes:
Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have experience in retail sales and exceptional customer service skills.
Duties:
-Process shipments, including packaging, labeling, and tracking
- Provide exceptional customer service and resolve any customer complaints or issues
- Monitor inventory levels and order products as needed
- Develop and implement sales strategies to drive revenue growth
- Maintain a clean and organized store environment
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 – 45 per week
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Work Location: In person