Retail Store Customer Service Representative jobs in Aiken, SC

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Associate
  • Harveys Retail Stores
  • AUGUSTA, GA OTHER
  • Overview

    Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

     

    Job Title: Customer Service Associate Location: Retail Grocery Location

    Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities
    • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
    • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
    • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
    • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
    • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
    • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
    • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
    • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
    • Maintain confidentiality of information.
    • Put up discarded or returned merchandise.
    • Perform cashier associate duties, as necessary.
    • Perform pricing duties, as necessary.
    • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
    • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
    • Perform other job-related duties as assigned.
    QualificationsMinimum
    • Must be 18 years of age.
    • High school diploma or equivalency.
    • Ability to read, write and speak English proficiently.
    • Ability to understand and follow English instructions.
    • Authorization to work in the United States or the ability to obtain the same.
    • Successful completion of pre-employment drug testing and background check.
    Preferred
    • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
    • Possess a proficient working knowledge of office, front end systems and equipment.
    • Possess proficient computer skills.
    • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
    • Demonstrate good organizational skills.
    • High standard of integrity and reliability.
    Required Behaviors
    • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
    • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
    • Business-driven showing passion for the business, delivering results consistently.
    • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
    • People Passion through consistently treating others with respect and dignity.
    Knowledge, Skills, Abilities
    • Compliance with all company policies and procedures.
    • Must complete service training within sixty (60) days of position start date.

     

  • 20 Days Ago

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Retail Customer Service Cashier
  • Love's Travel Stops & Country Stores
  • Thomson, GA FULL_TIME
  • Req ID: 428804 Address: 2129 Washington Rd. NW Thomson, GA, 30824 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Compe...
  • 5 Days Ago

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Retail Customer Service Cashier
  • Love's
  • Thomson, GA FULL_TIME
  • Req ID: 428804 Address: 2129 Washington Rd. NW Thomson, GA, 30824 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Compe...
  • 6 Days Ago

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Lead Customer Service Representative
  • Circle K
  • Thomson, GA FULL_TIME
  • Store 2705367: 1786 Washington Rd, Thomson, Georgia 30824Availability - Shift/Days Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Represen...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Saluda, SC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Ehrhardt, SC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Retail Store Customer Service Representative jobs found in Aiken, SC area

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Customer Service Representative
  • Circle K Stores, Inc.
  • Augusta, GA
  • Store 2703179: 3315 Peach Orchard Rd, Augusta, Georgia 30906 Availability - Shift/ Days Flexible Availability Customer S...
  • 3/28/2024 12:00:00 AM

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Sales Associate
  • Express, Inc.
  • Augusta, GA
  • Overview About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos a...
  • 3/28/2024 12:00:00 AM

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Customer Sales Representative - Red Baron Pizza
  • Schwan's Company
  • Augusta, GA
  • **Match your skills** Let us search jobs for you based on the skills and experience listed in your LinkedIn Profile. Tak...
  • 3/28/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Graniteville, SC
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Sales Associate (Full-Time) - Augusta Mall, Augusta, GA
  • DTLR
  • Augusta, GA
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
  • 3/26/2024 12:00:00 AM

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SALES FLOOR ASSOCIATE>
  • Dollar Tree
  • Graniteville, SC
  • Dollar Tree - 130 BETTIS ACADEMY ROAD [Retail Associate / Cashier / Team Member] As a Sales Floor Associate at Dollar Tr...
  • 3/25/2024 12:00:00 AM

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SALES FLOOR ASSOCIATE>
  • Dollar Tree
  • Aiken, SC
  • Dollar Tree - 590 RUTLAND DR [Retail Associate / Cashier / Team Member] As a Sales Floor Associate at Dollar Tree, you'l...
  • 3/25/2024 12:00:00 AM

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Grocery Clerk
  • Kroger
  • Augusta, GA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/25/2024 12:00:00 AM

Aiken is the largest city in and the county seat of Aiken County, in the western portion of the state of South Carolina, United States. With Augusta, Georgia, it is one of the two largest cities of the Central Savannah River Area. It is part of the Augusta-Richmond County Metropolitan Statistical Area. Founded in 1835, it was named after William Aiken, the president of the South Carolina Railroad. It became part of Aiken County when the county was formed in 1871 from parts of Orangeburg, Lexington, Edgefield, and Barnwell counties. Aiken is home to the University of South Carolina Aiken. The p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$25,441 to $31,060
Aiken, South Carolina area prices
were up 1.5% from a year ago