Retail Space Management Coordinator jobs in Johnson City, TN

The Transportation Management Coordinator ensures the operational execution of contract transportation customer requirements by acting as the primary point of contact for the Customer/Carrier.

• Owns order receipt, planning and optimization, as well as carrier selection and tender
• Executes track & trace functionality for exception loads
• Execute spot buy for hot, one off and/or unusual non-contracted lanes
• Primary point of contact with customer/carrier interaction and daily tactical communication via phone and email
• Route and tender shipments using technology and business processes to ensure maximum value to customers and Landair
• Provide carrier compliance, root cause analysis, and EDI problem resolution
• Facilitate non-typical or specialized customer requests
• Provide assistance to new hires in training and on-going operational activities
• Utilize methods and procedures to achieve process compliance and organization goals
• Support and maintain standard customer and operational reporting
• Provide feedback and recommendations to drive continuous improvement at account and operational level
• Maintain high level of customer service to both internal and external customers
• Provide data interpretation and cleansing as required
• Provide support for customer Track & Trace/POD inquiries
• Resolve and track customer complaints and issues
• Enter shipment/load information from customers into TMS operating systems as needed
• Perform other related duties as assigned by Management
• Monitor loads for exception and manage exceptions to closure
• Work cross-functionally between departments (customer service, planning and execution)
• Training of carriers/customers on use of Landair web tools
• Employee may perform other related duties as required to meet the ongoing needs of Covenant Transport Services.

Knowledge Skills, and Abilities

• Candidate must possess excellent communications skills, both written and verbal, and have a strong professional presence
• Strong problem solving, sound judgment and good decision making ability
• Good multi-tasking skills, ability to handle multiple tasks concurrently
• Self-motivated with strong time management skills
• Maintains effective working relationships with peer departments, service providers and customers
• Solid experience and knowledge of TMS, Load Boards, Excel, Access, Word, Power Point

Education and Experience

• High school diploma/equivalent required
• 1 year work experience or accredited internship/cooperative experience
• Bachelor's degree or equivalent experience in Transportation, Logistics, or Business Administration preferred

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $34,140.15-$50,422.38
Pay Grade: 4

401(k) match, Serious Health Condition Pay
Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick Time
Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran

VEVRAA Federal Contractor

Job Type: Full-time

Pay: $17.00 - $19.24 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person