Retail Loss Prevention Representative monitors premises to reduce losses due to theft and fraud. Enforces security measures and procedures. Being a Retail Loss Prevention Representative observes areas that are vulnerable to theft and identifies occurrences. Ensures employees understand and follow policies and procedures for loss prevention and cash handling. Additionally, Retail Loss Prevention Representative collects, records, and maintains loss and incident data in appropriate format and system. Typically requires a high school diploma. Typically reports to a supervisor. The Retail Loss Prevention Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.
Incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).
Exempt: Yes
Salary Grade: Grade 15
Preferred Qualifications: Experience in high risk fraud investigations across multiple payment channels such as debit card, transfer, check, ACH either as an investigator or leading a team of investigators.
SUMMARY: With limited direction, the IAS Supervisor is an execution-focused leader providing leadership, guidance and workflow management on a day to day basis. The supervisor ensures exceptional and consistent customer service, providing effective and efficient responses to inquiries in a professional and proficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
TEAM ACCOUNTABILITIES:
SUPERVISORY RESPONSIBILITIES:
Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.
Responsibilities:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
OTHER SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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