Retail Franchising Manager jobs in New York

Duties:

• Oversee the daily operations of the front of house staff, including bartenders, servers, and hosts/hostesses
• Ensure excellent customer service and guest satisfaction
• Manage reservations and seating arrangements for guests
• Coordinate with kitchen staff to ensure timely food production and delivery
• Handle customer complaints and resolve issues in a professional manner
• Train and mentor front of house staff on service standards and procedures
• Monitor inventory levels and order supplies as needed
• Maintain cleanliness and organization of the dining area

Experience:

• Previous experience in a similar role, at least 3 years preferably in a casual/full service with bar setting
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Knowledge of food and beverage operations, including bartending and food production
• Proficient in using POS systems and other restaurant management software
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a highly organized individual with a passion for delivering exceptional customer service, we want to hear from you! Join our team as a Front of House Manager and be part of an exciting hospitality experience.

We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry... With almost 30 years' of experience, Patrice & Associates Hospitality Recruiting is not only the LARGEST Hospitality Recruiting firm in North America, but the BEST. We say we're the best because our clients are some of the top name brands in the industry and they rely on us to MATCH talented managers and culinary professionals with opportunities in their organizations. TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting 1. We know openings that are not on job boards (the best usually aren't) 2. We get qualified candidates directly to the decision makers (jump the line) 3. We work for YOU for FREE as a Career Coach to find YOU the perfect career! 4. We work confidentially, protecting your job while we look for new opportunities 5. You get to be part of our secure database for future exclusive opportunities EOE - Equal Opportunity Employer