Retail Franchising Director jobs in Michigan

It’s a Joint Effort

We believe that How We Work Together Matters.  Our priority is to assemble a team that believes not just in what we do but how and why we do it.  Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry. 

Sound like weed be a good fit?  Here’s where you come in.  

Our next Director of Retail will lead Retail Operations for our Michigan dispensary network which consists of 19 locations under the Gage, Pinnacle Emporium, Cookies, and Lemonnade brands.

You will be challenged to work both strategically and tactically to lead a team of two Regional Managers and General Managers to drive smooth retail operations and customer service experience across a geographically dispersed market. The Director of Retail will ensure all of our dispensaries follow State Regulations, internal SOPs, and ultimately provide a great experience to our patients and customers.

One minute you will be analyzing inventory and working with procurement to ensure our locations have the best mix of in-house and third party brands available.

The next minute collaborating with marketing on an upcoming Holiday sale structure.

And the next minute finalizing a report to present to the executive team on store performance.

Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work with diverse teams and stakeholders across the organization.

Where you'll be planted:

This is a Remote position that requires heavy in-field presence [multiple days per week in dispensaries], including weekends, holidays, and opening/closing shifts. We are seeking candidates located in Michigan who can reasonably travel throughout our dispensary network - please visit gagecannabisDOTcom for a list of our locations. Candidates must have their own transportation and valid driver's license to meet the travel requirements of this role.

• Develop and lead the retail operations team, with responsibility for defining team strategy and project plans to execute initiatives.
• Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
• Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings.
• Primary liaison between the executive management team and store leaders to ensure that all information is communicated in a timely, consistent, and brand appropriate manner.
• Drive operational excellence in stores by creating consistent and efficient back of house standards across the entire store fleet.
• Oversee all store managers until new store expansion requites additional regional leadership.
• Collaborate with Construction and other departments to open new store operations through-out the state.
• Partner with the finance and accounting department to manage store expenses and drive cost savings.
• Collaborate with the marketing and communications team to refine omni-channel strategies to continuously deliver a seamless end to end customer experience that spans both online and stores.
• Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within stores.
• Partner with the Human Resources department to support training tools and new hire onboarding process to enhance customer experience and increase store productivity.
• Establish the rules of engagement to ensure that clear expectations are set and agreed upon between business units while fostering collaborative working relationships with retail operations to drive business growth, strategic initiatives, and global operational standards.

• 10 years of retail multi-unit store management
• Multi-unit Cannabis Dispensary management preferred
• Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with strict deadlines
• Must be a collaborative team player who can both nurture and develop retail management
• Proven leadership ability, as well as strength in building internal partnerships
• Ability to think strategically and develop achievable long-term goals
• Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
• Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail systems, merchandising, customer service and store budget preparation
• Strong quantitative and analytical skills, with attention to detail and accuracy
• Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively
• Must have availability on weekends, holidays, and during opening and closing shifts.
• Must have reliable transportation and valid driver's license with ability to travel throughout our Michigan dispensary network

• Employee Discount (all employees eligible)
• Paid Time Off
• Health, vision, and dental insurance (with telehealth option)
• 401k with 4% company matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

EEO Statement

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.

TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Esta Organización Participa en E-Verify.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.

Statement on External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.