Retail & Commercial Tire Store Manager jobs in North Carolina

JOB DESCRIPTION AND RESPONSIBILITIES

• Visit assigned customers.
• Complete required CRM Tool daily to document account activity.
• Cold call and prospect for new customers.
• Communicate parts orders to warehouse. Advises whether status is stock or emergency.
• Check with customers to ensure that delivery date of non-stock items is acceptable before ordering.
• Review any special orders with the Commercial Tire Sales Manager and obtains his/her approval.
• Obtain Commercial Tire Sales Manager's approval for any special pricing.
• Advise warehouse on delivery instructions.
• Follow up on parts orders to ensure that customers have been served properly.
• Coordinate service sales with service shop.
• Turns in completed call reports, time sheets, and expense reports.
• Update customer records to reflect changes to customers' names, addresses, etc.
• Conduct Fleet Surveys when needed.
• Add new customers to appropriate mailing lists.
• Attend training seminars when possible.
• Act as a public relations liaison for the company.
• Maintain professional appearance.
• Participate in all company sales initiatives.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or employees of organization. Able to use Microsoft Word, Excel, email, and a smart phone.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent, and to draw and interpret bar graphs.

OTHER DUTIES/RESPONSIBILITIES

• Other duties can and will arise, and the candidate should be prepared to take on these challenges openly.

EDUCATION & EXPERIENCE

• Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

REQUIREMENTS

• Must possess a valid driver’s license.

WORK AUTHORIZATION

• United States (Required)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class