Retail & Commercial Tire Store Manager plans and directs the day-to-day operations of a tire store/center that markets to both retail and commercial clients. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Retail & Commercial Tire Store Manager ensures customer needs are met, complaints are resolved, and service is quick and efficient. Hires and manages store personnel. Additionally, Retail & Commercial Tire Store Manager may require a bachelor's degree in area of specialty. Typically reports to a director. The Retail & Commercial Tire Store Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail & Commercial Tire Store Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Excellent customer service skills REQUIRED.
Knowledge of tire ply ratings, speed ratings, tire classifications, etc is required.
Ability to speak to customers about mechanical repairs and parts (i.e. brake repairs, front end repairs, alignments, oil changes, a/c diagnostics, etc.) is required.
Experience using labor guide software and vendor websites used in creating estimates and invoices for customers is preferred.
Ability to multi-task and manage shop personnel is required.
Ability to schedule and maintain a scheduling calendar for appointments.
Ability to perform general office related duties and manage inventory controls.
Ability to perform accounts payable and receivable functions with point of sale software (Quickbooks).
Ability to generate tire sales and promotions.
*Valid Drivers License
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person