Retail Branch Trainer jobs in Pierre, SD

Retail Branch Trainer ensures maximum effectiveness of sales and service goals by developing, implementing, and conducting branch training programs. Researches new training methods and determines feasibility of use. Being a Retail Branch Trainer evaluates and enhances training programs to maximize revenue goals and enhance staff development. Conducts training on- and off-site to both general employee groups and management groups. Additionally, Retail Branch Trainer typically requires a bachelor's degree. Typically reports to a supervisor or manager. To be a Retail Branch Trainer typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Retail Branch Officer - Aberdeen (Full Time)
  • CorTrust Bank
  • Aberdeen, SD FULL_TIME
  • CORTRUST BANK
    The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.

    CorTrust Bank is seeking a full-time Retail Branch Officer in our Aberdeen community!

    It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like 401k, insurance, paid time off, service awards, and community service opportunities.

    As a Retail Branch Officer, incumbents will support CorTrust's mission and business objectives providing administrative and operational support for the Bank market and the Branch or Area Manager. They will supervise, train, and coach Customer Service Representative teams. They will handle escalated issue resolution with customers and will oversee all CSR and teller functions.   

    Daily duties for this position: 

    • Train Customer Service Representatives to ensure compliance with Bank policies, security procedures, and training requirements.
    • Use extensive procedural knowledge to understand, approve, and override transactions while mitigating risk to the Bank and our customers. 
    • Meet regularly with CSR staff to facilitate coaching and training, complete core competency appraisals, and communicate changes in policy and procedure.
    • Coach CSR staff on cross-selling products and services to encourage referrals to our business partners and deepen customer relationships.
    • Maintain knowledge of State and Federal banking regulations (BSA, CIP, OFAC, Reg CC, Reg D) and how they apply to bank policies and procedures.
    • Perform balancing functions and maintain records for cash drawers, ATMs, and vaults, including accurate documentation and reporting of discrepancies. 
    • Complete branch reporting functions and manage and update records to meet retention requirements.
    • Act as a point of knowledge to support operational and staffing functions at all branches within the market as needed.
    • Possess a sound understanding of IRAs to process new accounts, contributions, distributions, and facilitate Required Minimum Distributions (RMDs). 
    • Performs other duties as assigned.

    Required competencies:

    • Possesses education, experience, or a combination of both to perform primary duties and responsibilities of position with minimal oversight.
    • Adapts easily to system, process, product, policy, and service changes.
    • Ability to reason, problem solve, and think critically while maintaining focus on customer service.
    • Demonstrates a high level of integrity, personal diplomacy, and respect.
    • Ability to understand and abide by all CorTrust policies, procedures, and applicable banking regulations.
    • Knowledge of industry and area specific workflows.
    • Champions change by maintaining strategic agility, exercises sound judgement, and perseveres in the face of adversity.
    • Maintains knowledge of financial services and industry workflow to execute CorTrust’s mission and goals, mitigate risk, and achieve results.
    • Invests in the ongoing mentorship and development of a team.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

  • 7 Days Ago

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Retail Merchandiser
  • Winston Retail
  • Aberdeen, SD CONTRACTOR
  • Overview Job Summary: A Junior Merchandiser works with one or more of Winston’s clients to support their on-floor presence by expediting stock to the selling floor. The key focus will be on product pl...
  • Just Posted

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Retail Merchandiser Team Lead
  • SAS Retail
  • Aberdeen, SD FULL_TIME
  • Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. ...
  • 15 Days Ago

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Retail Merchandiser
  • SAS Retail Services
  • Aberdeen, SD PART_TIME
  • Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. ...
  • 4 Days Ago

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Retail Merchandiser Team Lead
  • SAS Retail Services
  • Ipswich, SD PART_TIME
  • Hey detail-oriented person We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. I...
  • 1 Day Ago

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Lead Retail Service Merchandiser
  • Premium Retail Services
  • MISSION, SD FULL_TIME
  • Lead Retail Service Merchandiser- DescriptionThe Retail Service Lead Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and...
  • 18 Days Ago

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0 Retail Branch Trainer jobs found in Pierre, SD area

Pierre (/pɪər/; Lakota: čhúŋkaške, "fort") is the capital of the U.S. state of South Dakota and the seat of Hughes County. The population was 13,646 at the 2010 census, making it the second-least populous state capital in the United States, following only Montpelier, Vermont, and the eighth-most populous city in South Dakota. Founded in 1880 on the east bank of the Missouri River opposite Fort Pierre, Pierre has been the state capital since South Dakota gained statehood on November 2, 1889. It was challenged by Huron for the capital and won because of its location in the geographic center of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Branch Trainer jobs
$67,910 to $91,722
Pierre, South Dakota area prices
were up 0.8% from a year ago