Retail Branch Trainer jobs in Helena, MT

Opportunity Bank of Montana offers careers in banking with a comprehensive training program, work life balance and meaningful commitment to your community. Are you looking for more than just a job? Are you ready to make a positive impact on your professional life and in your community?

If so, we want to talk to you!

Opportunity Bank of Montana is adding to our outstanding team with a Retail Branch Manager. This position will serve our Three Forks, Montana branch; and will report directly to the Regional Retail Manager for the greater Bozeman area. As our Retail Branch Manager, you will be responsible for managing branch retail functions, and ensuring that processes and procedures are fully implemented and compliant with Bank policies and bank regulations. You will be accountable for coordinating and supervising the activities of the branch retail team to maintain operational efficiencies under the direction of the Regional Retail Manager. You will perform teller and relationship banking functions as needed:

• Carry out the bank's vision and mission.

• Provide overall management of designated branch, including hiring, scheduling, evaluations, and training of new and existing employees.

• Responsible for day to day supervision and leadership including supervision and development of branch retail personnel.

• Ensure branch is in compliance with all Bank policies and procedures and applicable state and federal banking regulations.

• Oversee cash limits, security procedures, balancing, and other areas to ensure effective internal control and regulatory Ensure that branch is operationally sound and achieves satisfactory audits.

• Ensure sound internal controls, perform monthly, quarterly and semi-annual audit functions.

• Actively promote superior customer service and successful sales culture through training, leading, and coaching

• Establish, retain, and deepen relationships with existing and new customers through active profiling and needs-based questioning to achieve branch deposit/loan goals and provide excellent customer Recognize and refer cross-sale opportunities.

• Respond to customer inquiries, and handle customer problems and complaints. Counsel customers with special problems or those in disagreement with bank policies or procedures

• Perform all teller functions and have a cash drawer as necessary.

• Responsible for opening new personal and business accounts, as necessary

• Responsible for facility management, including security, opening, and closing procedures.

• Under direction of Regional Retail Manager:

• Contribute to the overall profitability of the branch

• Implement cost controls, income generation, and branch marketing efforts

• Monitor expenses to ensure compliance with budget

• Engage in business development activities to maintain and expand customer relationships.

• Perform other related duties as assigned

Education and Experience Requirements

High school diploma or equivalent

Previous banking/financial industry experience; including knowledge of compliance and bank regulations.

Extensive knowledge of bank operations, products, services and data processing duties & processes

Education and Experience Preferences

3 years progressively responsible leadership in staff training and supervision

Extensive knowledge of industry products, services, policies, procedures and regulations

Experience with teller line and retail banking processes and branch management

Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.