Retail Area Manager jobs in Massachusetts

• Responsible for the financial health and profitability of all stores within their area, driving revenue and exceeding targets. 
• Responsible for managing store’s spend & seeks opportunities to minimize costs.
• Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the Sr. Director Retail Stores to achieve ideal targets. 
• Support Store Managers in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement. 
• Responsible for mitigating risk within stores, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink. 
• Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales.

People:

• Ensure that we have the right people in the right positions at the right time and in the right quantities across your stores
• Validate and participate in the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow our scaling business 
• Validate and participate in the successful integration and onboarding of new talent to our store teams.
• Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Build healthy relationships with our people and establish a positive and engaging work environment.
• Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
• Nurture a sustainable talent pipeline by providing store teams access to learning opportunities to prepare them for success in both current, and future, opportunities 
• Validate and uphold the Mejuri compensation philosophy, ensuring that employees are compensated appropriately for their performance 
• Validate that high performing employees are retained and low performing employees are amicably exited.
• Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise

Brand:

• Act as an ambassador of Mejuri’s culture and values within and outside the company. 
• Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level. 
• Partner with Marketing & Store Services teams to host 1 event per quarter at each store location (including Fine Crew & Piercing events). 
• Identify opportunities to build and maintain relationships within local communities to drive brand awareness.

Operations:

• Responsible for providing day-to-day support to Store Managers to ensure all objectives are achieved, operational, brand and product standards are maintained & store teams are set up for success.
• Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
• Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Champion best practices and execute the maintenance of all store functions ensuring locations are able to operate seamlessly, on time and achieve the desired objectives & KPIs

What you'll bring to the team:

• Experience as a multi-unit or single high-volume  people leader in retail, sales or customer service.
• Understanding of local market and requirements relevant to new store openings.
• Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication skills.
• Deep local knowledge and informed of trends in retail, you’re well connected, and you know how to navigate and grow your network to get the introductions you need.
• Desire to work in a fast paced, entrepreneurial environment –you understand the importance of experimentation and iteration.
• Bonus: you’ve opened a store from scratch.
• Bonus: you’ve worked at a start-up or fast growing company.

• A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.
• A generous product discount!

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