Retail Area Manager jobs in Illinois

Ashley HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Area Retail Manager.  The ideal candidate provides operational support to the Director of Retail Operations and designated store locations. Responsible for the guest experience and looks for ways to enhance the customer’s buying journey. Performs a series of audits to validate the integrity of day to day store operations. Travel as needed.

**NOW OFFERING ON DEMAND PAY**

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off (PTO)
• Opportunity for advancement
• Medical, Dental, Vision, & Retirement Benefits
• 401k Plan
• Employee Purchase Discounts of 30% or more
• Potential Bonus Opportunity

KEY JOB RESPONSIBILITIES:

• Completes quarterly store scorecards and reports findings through the company’s auditing software.
• Reviews quarterly scorecard with Guest Experience Manager, Store Manager, and Regional Director of Sales.
• Creates action plans to improve underperforming metrics, based on the quarterly store scorecard.
• Manages internal communications in alignment with company protocol.
• Provides store support and is easily accessible, to all locations, during peak sales days.
• Performs a series of weekly audits, to ensure store compliance, and addresses issues real-time with the Core Operations Team and Store Manager. If an issue continues to go unresolved, partners with the Regional Director.
• Maintains a passing score on the monthly Retail Operations Scorecard.
• Actively assists with new store openings.
• Responsible for auditing, researching, and removing credit holds.
• Other assigned duties as necessary

KNOWLEDGE/SKILLS/ABILITIES:

• High School Diplomas or GED
• 2 years furniture store office experience
• Microsoft Office experience
• Strong computer skills
• Strong communication skills
• Ability to multitask
• Ability to travel and visit retail stores
• Ability to manage, train, coach and advise Guest Experience Managers effectively

Ashley HomeStore is an Equal Opportunity Employer. Ashley HomeStore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status.