Retail Area Manager jobs in Hendersonville, TN

ABOUT AWP

Based in Northeast Ohio, Area Wide Protective (AWP), is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications.

Founded in 1981, Area Wide Protective, Inc. (AWP) has grown into North America’s leading provider of professional traffic management and protection services. The company’s capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. AWP employs 6,500 team members across 27 U.S. states and four Canadian provinces.

POSITION SUMMARY

The Area Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the safety, management, and ongoing growth of the company, by leading safety initiatives to protect employees, customers, and assets. Managing, supervising, and supporting the growth and development of the team is a key component of this role. The management team at AWP is instrumental in achieving success and verifying customer needs are being met at the highest level of satisfaction through safety, P&L management, team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.



RESPONSIBILITIES

• Strategic planning and implementation of strategies to create and maintain safe work practices
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through the enforcement of safe work practices
• Ensure safety compliance by Company, Local, State, and Federal regulations as it relates to the Site
• Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
• Maintain traffic control, safety, and supervisor credentials
• Facilitate safety and committee meetings
• Responsible for overseeing P&L, Fleet, Safety, Equipment Inventory, and Customer Interactions
• Ability to understand and adhere to a collective bargaining agreement (if applicable)
• Solidify AWP’s presence in the service area and identify potential opportunities for growth
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
• Responsible for tracking and auditing the usage of assets, employees, and time for projects
• Utilize Site and organization data for workforce forecasting to predict staffing needs
• Participate in the recruiting and hiring strategies in conjunction with Human Resources
• Develop and support the growth of 3-5 direct supervisors
• Manage a staff of 75-150 field employees - territories could cover several hundred square miles, often a large portion of the whole state (some overnight travel likely)
• Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
• Foster team building through leadership practices and regular communication strategies
• Become a subject matter expert in work zone setup/design and professional flagging
• Conduct Site new hire orientation and ongoing training
• Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues

QUALIFICATIONS/EDUCATION

• Associate's or bachelor’s degree preferred
• 5-10 years of management experience required
• Strong leadership with excellent communication and coaching skills
• Excellent motivation and organizational skills
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Experience managing P&L
• Process Improvement – Lean Manufacturing/Six Sigma preferred
• Experience in Business Development – top & bottom line
• Significant experience developing high-performing teams
• The proactive approach to brand development
• Building strong customer relationships
• Ability to develop and execute business plans
• Must adhere to and promote safe workplace practices
• Must maintain a current, valid driver’s license and a clean driving record void of suspension or revocation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Employees must be able to successfully handle the physical demands of this position, which include the following:
• Expect a 40 hour work week, occasional weekends, and holidays
• Hours of operation may vary based on staffing needs and workload
• Time will be split between field and office environments
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• The noise level in the work environment and job sites can be loud
• Position may lift or carry objects up to 50 pounds
• If necessary, in the field, stand for long periods and performs strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects

WHAT YOU WILL LOVE/PERKS

• Benefits-eligible 1st of the month following hire
• All traditional benefits offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance
• Company paid LTD
• Health Savings and Flex Spending Accounts Available
• 401(k)
• aid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

AWP is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

PROTECTING YOUR PEOPLE, YOUR BUSINESS, AND YOUR TIME.