Restaurant Supervisor - Casino jobs in Santa Barbara, CA

Restaurant Supervisor - Casino supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. Being a Restaurant Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Restaurant Supervisor
  • Lucky Penny
  • Santa Barbara, CA FULL_TIME
  • Description

     

    Who We Are:

    Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning concepts and boutique hotels in Nevada County and Palm Springs CA. 


    Mission & Core Values:

    Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.


    Position Summary: 

    As Supervisor, you are responsible for front of house operations of the business. The position of Supervisor is truly about being a dynamic team leader and setting a positive tone for the entire front of house team to ensure that the business is running efficiently, profitably and delivering the highest level of hospitality. This is a full-time position, which involves weekends and holidays, particularly during the peak season. 


    Supervisor Team member qualities: 

    • A strong and committed work ethic with an ever-present enthusiasm. 
    • A passion for work and knowledge of food and beverage. 
    • Someone who can lead an entire team and takes pride in teaching others.
    • Someone who is honest and has integrity.
    • Ability to multitask under pressure with a smile.
    • A true team player, proactive and always going above and beyond.
    • An eye for detail, cleanliness and organization. 
    • Someone who is humble and always willing to learn and get better.
    • Someone who has the ability to make appropriate decisions in adverse situations.
    • Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.

    The overall role of the Supervisor at is to:

    • Maintain a positive and respectful work environment at all times.
    • Be a dynamic leader and role model of the business.
    • Maintain a level of service and hospitality that proudly reflects the business.
    • Maintain cleanliness, safety, and organization of the restaurant.
    • Cultivate new and existing guest relationships.
    • Set the tone for the staff every shift for service.
    • Follow all Acme management systems and policies

    Requirements

     

    Specific Job Responsibilities and Tasks: 

    Hospitality and Floor Presence: 

    Set the tone and foster a culture where guest satisfaction and hospitality are our number one priorities. You are the ambassador of the brand and it is your job to maintain a service and hospitality standard that is a clear reflection of Acme restaurants. 

    Staffing: 

    As Supervisor, you will maintain proper staff levels with the team members who are best suited to represent the brand under the direction and oversight of the Manager.

    Training/Initial & Ongoing: 

    As training is one of key components to the success of our restaurant, the Supervisor will work closely with Management to deliver our culture to your entire team and ensure consistency of the guest experience.

    State of the Business: 

    The aesthetic and overall cleanliness and condition of the business is an essential part of the guest experience. The Supervisor will ensure cleanliness of interior and exteriors, signage is up-to-date, music selection and volume are appropriate, lighting and temperature are monitored.

    Human Resources: 

    Supervisor will consistently hold team members accountable to the rules and standards of Acme restaurants. Supervisor will never ignore situations and always take corrective action in a way that builds respect and the strength of the overall team.

    Required Education and Work Experience:

    • High School Degree or Equivalent.
    • 3-5 years in related positions
    • Advanced knowledge of food professional principles and practices.

    Reporting Structure:

    • Supervisor reports to the Manager.

    Supervisory Responsibilities:

    • The Supervisor oversees and supports all FOH team members.

    Travel Requirements: 

    • The Supervisor is not required to travel.

    Job Status: 

    Non-Exempt

    Important Notice:

    This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.


    ALL POSITIONS 

    GREET ALL YOU MEET

    • Say hello to everyone you see and make eye contact (SMILE).
    • Remember the guest or team member’s names and use them often. 

    SELL THE PROPERTY

    • Sell the services and facilities of the property first.
    • Help the company obtain new customers and retain current customers.
    • Memorize basic property information; be able to give accurate directions.
    • Thank our guests for their business AND invite them to return. 

    TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

    • Listen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied.
    • If a guest or team member asks for directions, DO NOT POINT – escort the guest or team member to the destination.
    • Never say, “NO”, ask for assistance.

    PROMOTE SAFETY AND SECURITY

    • Never mention a guest’s name and room number in the same conversation.
    • Never give out a room number. Maintain guest privacy and confidentiality.
    • Always knock and announce your department before entering a guest room.
    • Know your property’s emergency procedures.
    • Protect the company’s property against damage or loss.
    • Report any unsafe working condition.

    PRACTICE CONTINUOUS IMPROVEMENT

    • First, master the basics! DO IT RIGHT THE FIRST TIME!
    • Look for ways to do your work better, faster and smarter. Share those ideas.
    • Be part of the solution; always accompany criticisms with suggestions for improvement.
    • Keep an open mind; be “flexible” to do new things and old things in new ways. 

    PROJECT A POSITIVE, PROFESSIONAL IMAGE

    • Follow the company appearance standards at all times.
    • Always wear your name badge and gaming badge (if needed).
    • Keep your work area clean and professional.
    • Never discuss internal business in front of guests.

    TAKE PRIDE IN ACME HOSPITALITY

    • If you see something on the floor, pick it up.
    • Show proper care for tools, equipment and facilities.
    • Speak positively about the company and your co-workers.

    PRACTICE TEAMWORK

    • Pitch in and help – Don’t wait to be asked.
    • It is okay to ask for help.

    RESPOND WITH A SENSE OF URGENCY

    • Do not let obstacles become your excuse.
    • Be flexible – accomplish the task and follow-up.

    HAVE FUN

    • Have fun and carry a great positive attitude. Being “positive” and “upbeat” does wonders for you and those around you.

    GUEST SERVICE STANDARDS  Always remember to practice the Guest Service Standards for both internal and external guests.

    • Smile
    • Greet
    • Respond
    • Resolve
    • Thank and Invite Back

    Systems you need to know:Ctuit, Focus POS, Microsoft Office, Google
    The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment. 
    Physical Requirements:Standing - ConstantWalking - ConstantSitting - FrequentClimbing - OCCASIONAL  Crawling - N/A  Kneeling - FREQUENT OCCASIONAL Bending - OCCASIONAL FREQUENT Reaching above Shoulder - Constant FREQUENT  Lifting:10 lbs. - Constant  11 - 20 lbs. - Constant  21 - 50 lbs. - FREQUENT  50 - 100 lbs. - OCCASIONAL   Carrying:10 lbs. - Constant  11 - 20 lbs. - Constant FREQUENT 21 - 50 lbs. - OCCASIONAL FREQUENT 51 - 100 lbs. - OCCASIONAL  Pushing - Constant  Pulling - Constant  Manual Dexterity - Constant  Bi-Manual Dexterity - Constant  Fine Motor Skills - Constant  Gross Motor - Constant  Eye/Hand Coordination - Constant  Near Vision - Constant  Far Vision - Constant  Color Recognition - Constant  Hearing - Constant  Other -     ENVIRONMENTAL FACTORSWorking Outside YES  Working Inside YES  Working alone YES  Working closely with others YES  Excessive cold/heat YES  Excessive humidity/dampness YES  Noise/Vibrations YES  Working above ground YES  Working below ground NO  Working with chemicals/solvents/detergents/cleaners YES  Working on uneven surfaces NO  Operating moving equipment or vehicles NO  Working around machinery or moving equipment YES  Climbing on scaffolds or ladders YES  Working under hazardous conditions NO  
     

  • Just Posted

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Restaurant Supervisor
  • Belmond Management
  • Santa Barbara, CA FULL_TIME
  • El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessent...
  • 9 Days Ago

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Restaurant Manager
  • Hillstone Restaurant Group
  • Santa Barbara, CA FULL_TIME
  • Job DescriptionHillstone attracts leaders who thrive in fast-paced environments and have a keen eye for detail. Successful candidates are passionate about restaurants, hospitality, food and excellent ...
  • 21 Days Ago

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Supervisor
  • Grocery Outlet of Santa Barbara
  • Santa Barbara, CA FULL_TIME,PART_TIME
  • No experience needed but helpful Friendly outgoing personality Strong communication skillsAbility to work with others to achieve common goal Ability to organize, and, accomplish tasks with little or n...
  • Just Posted

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Supervisor
  • Wexler's Deli
  • Santa Barbara, CA PART_TIME
  • Wexler’s Deli is opening in Santa Barbara! We are looking to hire a supervisor for this new location. Ideal candidates are reliable, personable, have managerial experience and excellent customer servi...
  • 3 Days Ago

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Painter
  • Coral Casino Beach & Cabana Club
  • Santa Barbara, CA FULL_TIME
  • Title: PAINTERDepartment: Engineering Reports to: Chief Engineer Direct Reports: N/A General Purpose: Under the supervision of the Chief Engineer, responsibilities include removal of old paint from su...
  • 3 Days Ago

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0 Restaurant Supervisor - Casino jobs found in Santa Barbara, CA area

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Sous Chef
  • Kimpton Hotels
  • Santa Barbara, CA
  • Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. ...
  • 3/28/2024 12:00:00 AM

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Guest Services Rep Part Time-104020
  • ESA Management, LLC
  • Santa Barbara, CA
  • Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to ...
  • 3/28/2024 12:00:00 AM

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Restaurant General Manager>
  • Carl's Jr. & Hardee's
  • Oxnard, CA
  • Carl's Jr. & Hardee's - 3255 Saviers Rd [Restaurant Supervisor] As a General Manager at Carl's Jr. & Hardee's, you'll: M...
  • 3/27/2024 12:00:00 AM

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Breakfast Attendant
  • Hampton Inn Goleta
  • Goleta, CA
  • Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United ...
  • 3/27/2024 12:00:00 AM

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Housekeeper- Maravilla Santa Barbara
  • Senior Resource Group, LLC
  • Santa Barbara, CA
  • Company Description Schedule: M-F 8:00am - 4:30pm available some weekends. The wage range is $17 - $17.50 hour For over ...
  • 3/26/2024 12:00:00 AM

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Busser / Host Person
  • Spire Hospitality
  • Goleta, CA
  • Picture yourself at The Leta by Hilton Tapestry Collection Hotel, we are on the coast and down to earth. As one of Santa...
  • 3/26/2024 12:00:00 AM

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Housekeeper
  • MHC Equity Lifestyle Properties
  • Santa Barbara, CA
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long an...
  • 3/24/2024 12:00:00 AM

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Guest Services Supervisor - Hotel Santa Barbara
  • Hotel Santa Barbara
  • Santa Barbara, CA
  • THE TEAM We are a charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from ...
  • 3/24/2024 12:00:00 AM

Santa Barbara (Spanish: Santa Bárbara) is the county seat of Santa Barbara County in the U.S. state of California. Situated on a south-facing section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply rising Santa Ynez Mountains and the Pacific Ocean. Santa Barbara's climate is often described as Mediterranean, and the city has been promoted as the "American Riviera". As of 2014, the city had an estimated population of 91,196, up from 88,410 in 2010, making it the second most populous city in the county after Santa Maria. The contig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Supervisor - Casino jobs
$35,583 to $59,229
Santa Barbara, California area prices
were up 2.5% from a year ago

Restaurant Supervisor - Casino in Wilmington, DE
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee.
January 18, 2020