Restaurant Supervisor - Casino jobs in Rocky Mount, NC

Restaurant Supervisor - Casino supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. Being a Restaurant Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Restaurant Supervisor
  • Hilton Durham near Duke Univ
  • Durham, NC FULL_TIME
  • JOB SUMMARY
    The purpose of the Restaurant Supervisor is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards and service levels in each outlet.

    ESSENTIAL JOB FUNCTIONS
    This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
    • Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
    • Ensure that Guest Satisfaction Scores meet or exceeds goals.
    • Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
    • Work in a fast paced and customer service-oriented environment; perform duties under pressure and meet deadlines in a timely manner.
    • Attend BEO, Staff and Food & Beverage Meetings.
    • Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, labor costs.
    • Perform Special projects as necessary for the General Manager and/or Food and Beverage Director
    • Handle planning and execution of hotel sponsored events as required.
    • Taste food and beverage products from all areas, to ensure quality and consistency.
    • Market ideas and promotions (strategies) in the F&B Department.
    • Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures.
    • Work job responsibilities of associates when business dictates.
    • Handle Manager on Duty Responsibilities as required.
    • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
    • Ensure Team Members consistently maintain brand standards and high levels of customer service
    • Handle all customer inquiries in an appropriate and professional manner
    • Maintain outlet scheduling and payroll.
    • Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
    • Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
    • Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
    • Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
    • Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing.
    • Provide clean and safe environment by assigning and assisting with cleaning.
    • Adheres to all company policies and procedures.
    • Follows safety and security procedures and rules.
    • Knows department fire prevention and emergency procedures.
    • Utilizes protective equipment.
    • Reports unsafe conditions to manager.
    • Reports accidents, injuries, near-misses, property damage or loss to manager.
    • Provides for a safe work environment by following all safety and security procedures and rules.
    • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
    • Perform any related duties as requested by manager.
    • Assists other Restaurant Personnel when need.
    KNOWLEDGE, SKILLS & ABILITIES
    • Thorough knowledge of Food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction.
    • Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
    • Hold a current Food Handler Card or in the process of being certified
    • Ability to work under pressure and deal with stressful situations during busy periods.
    • Knowledge of the appropriate table settings and service ware.
    • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
    • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
    • Ability to remember, recite and promote the variety of menu items.
    • Ability to operate beverage equipment, e.g., coffee maker.
    • Minimum of 2-3 years as a Food & Beverage Supervisor and Hotel experience. Must have previous experience in a property of similar size and nature; must have Food & Beverage product and equipment knowledge.
    PHYSICAL DEMANDS
    • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
    • Lifting Thirty (30) pounds maximum.
    • Constant standing & walking required
    • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
  • 20 Days Ago

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Restaurant supervisor
  • Red Lobster
  • Greenville, NC FULL_TIME
  • If you've always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster. As a Certified Restaurant Supervisor (CRS), you will be responsible for supportin...
  • Just Posted

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Restaurant Supervisor
  • Washington Duke Inn & Golf Club
  • Durham, NC FULL_TIME
  • 1. Reports to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook. 2. Ensures guest satisfaction at all times in a positive and effic...
  • 29 Days Ago

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Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor)
  • REID, CHARLES A & LINDA
  • Raleigh, NC FULL_TIME
  • Seeking Area Supervisors with McDonald’s food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and profi...
  • 1 Day Ago

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Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor)
  • WAKE FOREST (12332)
  • Wake Forest, NC FULL_TIME
  • Seeking Area Supervisors with McDonald’s food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and profi...
  • 9 Days Ago

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Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor)
  • McDonald's Franchisee
  • WAKE FOREST, NC FULL_TIME
  • Seeking Area Supervisors with McDonald’s food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and profi...
  • 27 Days Ago

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0 Restaurant Supervisor - Casino jobs found in Rocky Mount, NC area

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Sous Chef - Rocky Mount Event Center
  • The Sports Facilities Companies
  • Rocky Mount, NC
  • SOUS CHEF - Rocky Mount Event Center Sports Facilities Management, LLC LOCATION: Rocky Mount, NC DEPARTMENT: FOOD & BEVE...
  • 4/26/2024 12:00:00 AM

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Food Service Cook
  • HHHunt Homes
  • Wilson, NC
  • ** Food Service Cook** **Job Category****:** Resident Care & Laborers **Requisition Number****:** FOODS04185 Showing 1 l...
  • 4/26/2024 12:00:00 AM

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Franchise Hotel - Hotel General Manager
  • IHG
  • Wilson, NC
  • **Your web browser (Chrome 92) is out of date.** **Franchise Hotel - Hotel General Manager** **Hotel Brand:** Holiday In...
  • 4/26/2024 12:00:00 AM

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Food Service Cook
  • Springarborliving
  • Wilson, NC
  • ** Food Service Cook** **Job Category****:** Resident Care & Laborers **Requisition Number****:** FOODS04185 Showing 1 l...
  • 4/26/2024 12:00:00 AM

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Restaurant Manager
  • Panera Bread
  • Wilson, NC
  • PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals...
  • 4/25/2024 12:00:00 AM

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Housekeeper
  • Candlewood Suites Rocky Mount
  • Rocky Mount, NC
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 4/24/2024 12:00:00 AM

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Prep Cook - Wilson Chili's
  • Chili's
  • Wilson, NC
  • **Prep Cook - Wilson Chili's** 2823 Raleigh Rd W Wilson, NC 27896-8212 **** Our Heart of House Team Members are responsi...
  • 4/24/2024 12:00:00 AM

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Restaurant Supervisor - Urgently Hiring
  • Taco Bell / Kfc - Zebulon
  • Zebulon, NC
  • Taco Bell / KFC - Zebulon is currently hiring a full time or part time Restaurant Supervisor for our Zebulon, NC locatio...
  • 4/22/2024 12:00:00 AM

Rocky Mount is a city in Edgecombe and Nash counties in the Atlantic coastal plain region of the U.S. state of North Carolina. Although it was not formally incorporated until February 28, 1907, the North Carolina community that became the city of Rocky Mount dates from the beginning of the 19th century. The first post office in the area opened in 1816. The city's population was 57,685 at the 2010 census, with an estimated population of 56,325 in 2014. Rocky Mount has received the All-America City Award from the National Civic League two times, in 1969 and 1999. Rocky Mount is the principal cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Supervisor - Casino jobs
$32,055 to $53,353
Rocky Mount, North Carolina area prices
were up 1.5% from a year ago

Restaurant Supervisor - Casino in Wilmington, DE
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee.
January 18, 2020