Restaurant Supervisor - Casino jobs in Dallas, TX

Restaurant Supervisor - Casino supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. Being a Restaurant Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

Recently Added Restaurant Supervisor - Casino jobs

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    •
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 21 Days Ago
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R
Front-End Supervisor
  • Restaurant Depot | Restaurant Depot
  • Lewisville, TX FULL_TIME
  • From $13.00 - $13.65 Position Title: Front End Supervisor Department: Sales Supervisor:Branch Manager FLSA: Non-exempt Position Summary: Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Ret...
  • 22 Days Ago
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S
Shift Supervisor
  • Stonewall Restaurant Group
  • Grand Prairie, TX FULL_TIME
  • Company overview:Stonewall Road Restaurant Group has created a mission “To delight every customer, empower every employee, and build something great together.” Our customer-first culture puts our patr...
  • 12 Days Ago
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J
Restaurant Supervisor
  • JB Greenville
  • Dallas, TX PART_TIME,FULL_TIME
  • Why Join Us?We are a stable and fast-growing food service company operating in North America (US & Canada), and we offer our employees the following:Great work culture, a compelling mission- vision- v...
  • 14 Days Ago
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F
Restaurant Supervisor
  • Frisco Cowboy Chicken
  • Frisco, TX FULL_TIME
  • Compensation: $13-$15 - Based on experienceJob Type: Available for Full-time hoursQualifications: 18yrs or older.Must have reliable transportation.1 year of experience.Benefits:Flexible Scheduling for...
  • Just Posted
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I
Restaurant Supervisor
  • IHop
  • Allen, TX FULL_TIME
  • Are you ready to take your leadership skills to the next level in a bustling and dynamic restaurant environment? IHop is seeking a highly motivated and passionate individual to join our team as a full...
  • Just Posted
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0 Restaurant Supervisor - Casino jobs found in Dallas, TX area

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Qdoba - Restaurant Shift Lead - Urgently Hiring
  • Qdoba
  • Dallas, TX
  • If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Shift Leader...
  • 4/18/2024 12:00:00 AM
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S
Restaurant Shift Lead Lakeview & Rowlett
  • Salad and Go
  • Rowlett, TX
  • Lakeview & Rowlett 3201 Lakeview Parkway, Rowlett, TX 75088 Lettuce Help You Grow from Shift Lead to Store Manager! Bene...
  • 4/17/2024 12:00:00 AM
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M
Restaurant Shift Leader
  • MOD PIZZA
  • McKinney, TX
  • At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communit...
  • 4/16/2024 12:00:00 AM
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L
Restaurant Shift Leader
  • Love
  • Fort Worth, TX
  • ** Restaurant Shift Leader** Location: Fort Worth, TX, US, 76140 **Req ID:** 297966 Address: 200 Garden Acres Dr. Fort W...
  • 4/16/2024 12:00:00 AM
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S
Restaurant Shift Lead 380 & Hardin
  • Salad and Go
  • Mckinney, TX
  • 380 & Hardin 4001 West University Drive, McKinney TX 75071 Benefits: + Flexible Schedules + Community Service Opportunit...
  • 4/15/2024 12:00:00 AM
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S
Restaurant Shift Lead - Warrior Trail & 161
  • Salad and Go
  • Grand Prairie, TX
  • Warrior Trail & 161 1045 W Warrior Dr, Grand Prairie, TX 75052 Benefits: + Flexible Schedules + Competitive Pay ($16.75/...
  • 4/15/2024 12:00:00 AM
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S
Restaurant Shift Lead Josey & Valley View
  • Salad and Go
  • Dallas, TX
  • Josey & Valley View 13005 Josey Ln, Farmers Branch, TX 75234 Lettuce Help You Grow from Shift Lead to Store Manager! Ben...
  • 4/15/2024 12:00:00 AM
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S
Restaurant Shift Lead Coit & Beltline
  • Salad and Go
  • Dallas, TX
  • Coit & Beltline 14909 South Coit Rd, Dallas, TX 75248 Benefits: + Flexible Schedules + Competitive Pay ($16.75/hour) + P...
  • 4/14/2024 12:00:00 AM
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About Dallas, Texas

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Supervisor - Casino jobs
$32,684 to $54,400
Dallas, Texas area prices
were up 2.2% from a year ago
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What does a Restaurant Supervisor - Casino do?

Restaurant Supervisor - Casino in Wilmington, DE
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee.
January 18, 2020