Restaurant Supervisor - Casino jobs in Colchester, VT

Restaurant Supervisor - Casino supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. Being a Restaurant Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

A
Front Desk Supervisor
  • Akwesasne Mohawk Casino Resort
  • Hogansburg, NY FULL_TIME
  • Job Title: Front Desk Supervisor

    Department: Hotel Operations

    Reports to: Front Desk Manager

    FLSA: Non-Exempt

    Starting Rate: $16.99 per hour

    License: Work Permit

    Closing Date: Open Until Filled

    Job Summary: This position requires an individual interested in providing superior customer service and professionalism as well as the ability to assist manager and front desk agents with guest relations. The Front Desk Supervisor is responsible for overseeing accounts to achieve guest satisfaction and ensuring all revenue goals are achieved or exceeded.

    Essential Duties and Responsibilities:

    Greets and welcomes guests with a smile and takes pride in Akwesasne Mohawk Hotel/Casino team member

    A Front Desk Supervisor will be expected to courteously and efficiently handle guest arrivals and departures and welcome guests with a smile and helpful attitude.

    Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration maintenance. Registration cards, posting charges and overall cleanliness and organization of the front desk.

    The front desk supervisor must demonstrate and possess excellent guest relations and problem-solving skills and the ability to exercise good judgment. Comfort in handling a variety of guest service inquiries in a professional manner and essential function of this job. Assist the front office Manager in overseeing all front desk operations, including PBX, weekend and holiday scheduling. In addition, attendance at all scheduled training sessions and attendance at all necessary meetings.

    Coaching and developing associates using a consistent approachable demeanor while articulating expectations is mandatory. Responsible for the development and training of associates to insure high moral, personal and organizational capability

    Accept payment for guest accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of daily receipts.

    Maintain all front desk related equipment and a par stock of supplies

    Strong computer abilities in Microsoft Office (Excel, Word, and Outlook) are essential. Knowledge of Hotel technology software system and other data base programs are extremely helpful.

    Maintains knowledge of Casino/ Bingo special events, promotions and player programs

    Front Desk Supervisor will fill in for absent manager or front desk agent in reservations, checking rooms or coordinate with facilities department for general maintenance.

    Empowered to ensure guests problems/complaints are resolved in a prompt, courteous and efficient manner using Service Recovery tools.

    Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service.

    Ensures all areas of the hotel are inspected daily for compliance and safety to standard policies and procedures of the Akwesasne Mohawk Casino

    Must be able to work a flexible schedule including nights, weekends and holidays as necessary

    Will perform other duties as assigned by manager and or director

    SUPERVISORY RESPONSIBILITIES : Supervises the Front Desk Clerk/ Reservations Clerk. The Front Desk Supervisor will carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training associates; planning, assigning, and directing work; rewarding and disciplining associates; addressing complaints and resolving problems.

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Serve Safe and Safety is required as part of the training.

    Education/Experience:

    Minimum High School Diploma or General Education Diploma (GED) required

    Associates Degree or a minimum of two years supervisory experience in the hospitality industry required.

    Proficient in Microsoft Word, Outlook, Excel system knowledge.

    Experience with Agilysys , the hotel property management system is required.

    Language Skills and Reasoning Ability:

    Must possess excellent communication, organizational, and analytical skills.

    Ability to write routine correspondence and to speak effectively to the public, associates and customers.

    Must demonstrate leadership, fairness, and sensibility to the customers and associates.

    Must have the ability to deal effectively and interact well with the customers and associates.

    Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The noise level in the work environment is usually moderately loud. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, associates and members of the business community in all situations.

    LICENSING: Must obtain and maintain a St. Regis Mohawk tribal gaming work permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substance prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.

    The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.

  • Just Posted

A
Front Desk Supervisor
  • Akwesasne Mohawk Casino
  • Hogansburg, NY FULL_TIME
  • Job Title : Front Desk Supervisor Department : Hotel Operations Reports to : Front Desk Manager FLSA : Non-Exempt Starting Rate : $16.99 per hour License : Work Permit Closing Date : Open Until Filled...
  • 1 Month Ago

H
PM Restaurant Supervisor
  • HEI Hotels & Resorts
  • Saranac, NY FULL_TIME
  • PM Restaurant Supervisor Job Locations US-NY-Saranac Lake Requisition ID 2024-46978 Category Food and Beverage Position Type Regular Full-Time FLSA Status Non-Exempt Location Name Saranac Waterfront L...
  • Just Posted

S
PM Restaurant Supervisor
  • Saranac Waterfront Lodge
  • Saranac, NY OTHER
  • About UsWe're transforming the hospitality industry in the Adirondack region and are looking to bring on talented professionals. By cultivating an environment that inspires ideas and supports highly m...
  • 3 Days Ago

R
Servers, Rosie's Restaurant
  • Rosie's Restaurant
  • Middlebury, VT FULL_TIME
  • Rosie's Restaurant, in Middlebury Vermont, is looking to hire full time and part time servers We are open 7 days a week and we serve breakfast lunch and dinner. The opportunity for a schedule of your ...
  • 1 Day Ago

P
Restaurant and Bakery Server
  • Perkins Restaurant & Bakery - Christopher's Restaurant, Inc.
  • Plattsburgh, NY PART_TIME
  • At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Restaurant Supervisor - Casino jobs found in Colchester, VT area

L
Food Service Specialist
  • Lund
  • South Burlington, VT
  • For over 132 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a s...
  • 3/28/2024 12:00:00 AM

G
Guest Service Supervisor - Jiffy Mart
  • Global Partners
  • Colchester, VT
  • Job Description: Research shows that many, especially women and marginalized people, are hesitant to apply for job if th...
  • 3/27/2024 12:00:00 AM

T
Event Manager
  • The Essex Resort & Spa
  • Essex Junction, VT
  • Job Type Full-time Description ESSENTIAL FUNCTIONS: Establish and maintain a positive, professional relationship with cl...
  • 3/27/2024 12:00:00 AM

G
Food Service Supervisor
  • Global Partners
  • South Burlington, VT
  • Job Description: With nearly 1,500 locations, primarily in the Northeast, Global is one of the largest independent owner...
  • 3/27/2024 12:00:00 AM

G
Guest Service Supervisor
  • Global Partners
  • South Burlington, VT
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

H
Banquets Server 7i
  • Hilton Burlington
  • Burlington, VT
  • Job Summary: A Banquet Server is responsible for the set up and the service of all assigned banquet functions. Responsib...
  • 3/26/2024 12:00:00 AM

H
Food Service Director
  • Healthcare Services Group, Inc.
  • BURLINGTON, VT
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/21/2024 12:00:00 AM

H
Food Service Worker/Kitchen Helper/Dietary Aide
  • Healthcare Services Group, Inc.
  • BURLINGTON, VT
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/21/2024 12:00:00 AM

Colchester is a town in Chittenden County, Vermont, United States. The population was 17,067 as of the 2010 census. It is the fourth-most populous municipality and second-most populous town in the state of Vermont. Colchester is a suburb of Burlington–Vermont's most populous municipality. The town is directly to Burlington's north on the eastern shore of Lake Champlain to the west of the Green Mountains. The Vermont National Guard is based in the town, and it is also home to the campus of Saint Michael's College. Colchester is located on the shore of Malletts Bay, part of Lake Champlain. The w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Supervisor - Casino jobs
$32,593 to $54,253
Colchester, Vermont area prices
were up 1.6% from a year ago

Restaurant Supervisor - Casino in Wilmington, DE
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee.
January 18, 2020