Restaurant Supervisor - Casino supervises restaurant operations and personnel, schedules employees, and fills-in where necessary. Manages staffing schedules, inspects the kitchen, monitors inventory and cash flows, and ensures customer satisfaction. Being a Restaurant Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Position Summary
Responsible for the success of one of the Sandia Resort and Casino food outlets. Responsible for supervising the day to day operations on assigned shift by spending a minimum of 90% of their time on the floor interacting with guests on the floor and coaching employees. Ensures that the proper levels of service are provided based on forecasted needs and daily business volumes. Solicits guest’s feedback by direct interaction and comment cards as a means to continually improve. Maintains a neat, clean, organized, safe and comfortable work environment for employees and guests at all times. Teaches, reinforces and leads employees by creating a positive and supportive environment. Enforces all regulatory internal controls, policies and procedures and utilizes progressive discipline as needed. Enforces all appearance and uniform guidelines.
Supervision Exercised
Supervised by the Outlet Manager.
Supervises servers, host/hostess, bussers, bartenders, cocktail servers and barbacks as assigned.
Major Duties and Responsibilities
Customer Service
Supervisory
Health, Safety and Compliance
Communications
Secondary Duties and Responsibilities
Knowledge, Skills and Abilities
Minimum Qualifications, Education and Experience
Required:
Licensing Status
Working Conditions
6. Specifically required movements include the following:
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0 Restaurant Supervisor - Casino jobs found in Albuquerque, NM area