Restaurant Manager - Casino jobs in Ontario, CA

Restaurant Manager - Casino manages the daily activity of a restaurant. This may include overseeing the staff, ensuring inventory control, proper equipment and supplies, quality customer service and compliance with all food and beverage regulations. Being a Restaurant Manager - Casino may require a high school diploma. Typically reports to a head of a unit/department. The Restaurant Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Restaurant Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Casino
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA

    The VIP Casino Services Lead is responsible forthe oversight of the day-to-day operation of VIP Casino Services underdirection or the VIP Casino Services Manager.

    Accountable for providingunparalleled service to all internal and external guests. Be knowledgeable ofall Casino, promotions and property happenings.

    Ensure that all guests’ needsare met at the end of each interaction. Reporting directly to the VIP Casino ServicesManager.

    • Minimum of six months experience in making Hotel reservations
    • Must possess excellent guest service skills, able to speak in a pleasant, quiet and understandable tone
    • Guest resolution, organizational skills, Must possess a friendly demeanor and enjoy interacting with guests, both internal and external
    • Should have excellent telephone presentation, sales skills and ability to upsell a plus
    • Must be able to work a flexible schedule including nights, weekends and holidays due to business needs
    • Should have the ability to accurately type approximately 30 WPM
    • Basic knowledge of computers with experience using Microsoft Word, Excel, and Outlook
    • Possess the ability to make sound decisions pertaining to the department needs and when interacting with Club Hosts
    • Should have the ability to train all new team members in all required programs to preform job function
    • Must read, writ, and speak English; bi-lingual a plus

    Essential Job Functions :

    • Assist in maintaining the day-to-day operations of VIP Casino Services under direction of the VIP Casino Services Manager
    • Consistently strive to improve job knowledge and performance, thereby assisting in maintaining an efficient and effective operation
    • Manage and maintain room blocks and rooming lists as they are requested
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports in work performance
    • Manages difficult or emotional guest situations; Responds promptly to guest needs; Responds promptly to requests for service and assistance
    • Train department in all duties and the empowerment needed to reach top performance levels Corresponds with Departments and guests to answer special requests
    • Use upselling techniques, when possible by providing information on offers or promotions
    • Run daily / weekly reports and perform all duties relative to the job assignment in the most productive and professional manner at all times
    • Team Work Contributes to building a positive team moral
    • Establish an open and close working relationship with the all departments and team members
    • Actively interface with all casino / hotel departments to ensure company goals are met and exceeded
    • Consistently monitor the team to ensure that the highest standards of guest service are always offered and maintained
    • Inform supervisor / Manager of guests’ and team member needs which may require their attention
    • Ensuring that team members are always aware of room availability, promotions and Casino happenings
    • Always look for ways to provide unparalleled service to our guests that will improve our service results
    • Understand that flexibility to work extended hours to meet the department’s needs may be required
    • Maintain a constant awareness of safety and accident prevention, immediately report and / or complete an appropriate accident report form if an accident does occur
    • Constantly be alert for ideas and improvements that could increase productivity and revenues
    • Be knowledge of all emergency procedures
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports related to work performance
    • Perform same duties as a VIP Casino Services Club Host
    • Assist the VIP Casino Services Manager to ensure the departments goals are met
    • Last updated : 2024-01-04

  • 22 Days Ago

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Restaurant Manager
  • WKS Restaurant Group
  • Claremont, CA FULL_TIME
  • Pay Range: $16.00 – $26.00 Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wag...
  • 13 Days Ago

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Restaurant Manager
  • WKS Restaurant Group
  • Perris, CA FULL_TIME
  • Pay Range: $16.00 – $26.00 Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wag...
  • 14 Days Ago

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Restaurant Manager
  • WKS Restaurant Group
  • Elsinore, CA FULL_TIME
  • Pay Range: $16.00 – $26.00 Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wag...
  • 14 Days Ago

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Restaurant Manager
  • WKS Restaurant Group
  • Fontana, CA FULL_TIME
  • Pay Range: $16.00 – $26.00 Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wag...
  • 15 Days Ago

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Restaurant - Assistant General Manager
  • Nandwanis Restaurant Corp
  • Norco, CA FULL_TIME
  • Fazoli's, America's premiere quick-service Italian restaurant chain is now hiring Assistant General Managers to join our management team.At Fazoli's we offer competitive wages, quarterly bonuses and p...
  • 13 Days Ago

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0 Restaurant Manager - Casino jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Manager - Casino jobs
$67,049 to $122,621
Ontario, California area prices
were up 3.0% from a year ago

Restaurant Manager - Casino in Modesto, CA
Mickey Mantle’s and Kirby’s Steakhouse are joining together to create a fine-dining restaurant on the first floor of the casino.
November 27, 2019
Restaurant Manager - Casino in Kennewick, WA
Sharkey’s Pizza offers many types of pizza freshly cooked to order in the new Pier 29 Food Court at Spotlight 29 Casino in Coachella.
February 09, 2020
Restaurant Manager - Casino in Stamford, CT
“Our new location at WinStar World Casino and Resort is the perfect place to tie our Oklahoma and Texas roots together by combining both restaurant concepts into one location,” director of operations at Mickey Mantle’s and Kirby’s, Joe Cleveland said.
January 19, 2020