Restaurant Greeter is responsible for greeting customers in a friendly manner and escorting guests to tables. Monitors guests needs and the workflow of the restaurant and seats customers accordingly. Being a Restaurant Greeter opens and closes sections with the increase or decrease in the volume of guests. Updates the reservation book and takes advance reservations. Additionally, Restaurant Greeter may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Restaurant Greeter may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
The Pioneer Woman Mercantile is a destination bakery, deli, hotel, pizza restaurant, ice cream and candy shop, and general stores in Pawhuska, Oklahoma. It is a place of gracious hospitality, generosity, and joy, where every customer makes themselves at home and where team members thrive in a fun and positive environment.
We are looking for folks that:
Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff.
Are able to thrive in a fast-paced, high-energy, busy work environment.
Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours.
Are willing to go above and beyond to get the job done.
You are the first smiling face our guests see and the first friendly voice they hear. Greeters will be stationed at the front of The Mercantile to ensure that visitors always have access to directions, guidance, and assistance throughout their experience. Your primary job focus will be near the entrance as the welcoming team, and assisting guests with finding seating.
Summary of Key Responsibilities
Greet all guests and welcome them to the Mercantile
Thank guests as they leave
Help answer guest questions
Know key facts about the town of Pawhuska, The Pioneer Woman, and The Drummond Family.
Maintain waitlist of guests and accurately and efficiently page them when their tables are ready
Assist servers in picking up trash, bussing, pre-bussing, keeping the restaurant clean and tidy
Take to go orders
Take reservations as needed
Seat guests at tables
Required Skills and Abilities
Must be at least 16 years old
Must have reliable transportation
Able to stand for 8 hours a shift
Greeter must be personable and friendly
Qualifications
Must have warm and friendly attitude and hospitality
Must have reliable transportation
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