Restaurant Greeter is responsible for greeting customers in a friendly manner and escorting guests to tables. Monitors guests needs and the workflow of the restaurant and seats customers accordingly. Being a Restaurant Greeter opens and closes sections with the increase or decrease in the volume of guests. Updates the reservation book and takes advance reservations. Additionally, Restaurant Greeter may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Restaurant Greeter may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Job Title: Greeter
Duties:
- Welcome guests as they arrive at the hotel and provide exceptional customer service.
- Assist guests with their inquiries and provide information about hotel amenities, services, and local attractions.
- Maintain a professional appearance and demeanor at all times.
- Answer phone calls and direct them to the appropriate table or individual.
- Handle guest complaints or concerns in a polite and efficient manner.
- Assist with check-in and check-out procedures as needed.
- Maintain a clean and organized lobby area.
- Collaborate with other hosting staff to ensure a seamless guest experience.
Skills:
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to multitask and prioritize tasks effectively.
- Proficient in phone etiquette and handling guest inquiries.
- Knowledge of hospitality industry practices and standards.
- Familiarity with POS systems are a plus.
Join our team as a Greeter and be part of creating memorable experiences for our guests. As a Greeter, you will play a vital role in providing exceptional guest services and ensuring their satisfaction throughout their stay. If you have a passion for hospitality and enjoy helping others, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays based on the needs of the restaurant.
To apply, please submit your resume highlighting your relevant experience in guest relations and customer service. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person