Restaurant Director - Casino jobs in New Mexico

Restaurant Director - Casino directs the operations in one or several restaurants. Monitors restaurant revenue and customer satisfaction. Being a Restaurant Director - Casino may require a bachelor's degree in area of specialty. Typically reports to top management. The Restaurant Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Restaurant Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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RESTAURANT SUPERVISOR -BIEN SHUR
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary



    Responsible for the success of one of the Sandia Resort and Casino food outlets. Responsible for supervising the day to day operations on assigned shift by spending a minimum of 90% of their time on the floor interacting with guests on the floor and coaching employees. Ensures that the proper levels of service are provided based on forecasted needs and daily business volumes. Solicits guest’s feedback by direct interaction and comment cards as a means to continually improve. Maintains a neat, clean, organized, safe and comfortable work environment for employees and guests at all times. Teaches, reinforces and leads employees by creating a positive and supportive environment. Enforces all regulatory internal controls, policies and procedures and utilizes progressive discipline as needed. Enforces all appearance and uniform guidelines.



    Supervision Exercised



    Supervised by the Outlet Manager.


    Supervises servers, host/hostess, bussers, bartenders, cocktail servers and barbacks as assigned.



    Major Duties and Responsibilities



    Customer Service

    • Responsible for all food and beverage employees to provide every guest with fast, friendly and timely service.
    • Visits every guest at every table during their Supervisory shift to ensure service and food quality meet the expectations of the guests and that issues are resolved prior to the guest departing the outlet.
    • Investigates and resolves guest complaints about food quality and service in a timely fashion.
    • Reinforces customer service skills taught in FOCUS Class.
    • Ensures standards to provide clean and safe food and beverage areas for guests and employees at all times.
    • Facilitation of Daily Stand Up Meetings by shift to ensure the communication of property information with follow up checks to ensure understanding.

    Supervisory

    • Uses progressive discipline policy to provide verbal and written warnings in regards to departmental policies.
    • Conducts 90 Day and Annual Performance Appraisals for employees in a timely manner.
    • Prepares weekly work schedules for assigned shift based on guidelines and budget for that outlet. Makes staffing adjustments based on daily volume of business and budgeted labor percentages as necessary
    • Ensures all employee call-ins are logged per attendance policy and recommended action taken if necessary.

    Health, Safety and Compliance

    • Ensures that workers are in compliance with health and safety standards and regulations.
    • Ensures that all food and beverage products served meet the established standards and ensures temperature logs are completed and filed every shift as applicable.
    • Ensures that all service equipment is handled safely and with reasonable care, reporting mechanical problems to the proper department for repair.
    • Ensures that MICROS cash registers are maintained and closed out at the designated times as well as back up kits are in place for use during power outages.
    • Ensures that proper security measures are taken for safekeeping of funds to and from the casino vault.

    Communications

    • Conducts Stand-Up meetings with employees daily on every shift to distribute communication regarding changes, specials, promotions, service steps and procedures.
    • Timely completion of computer assisted training as required.
    • Performs additional duties and responsibilities as necessary or assigned by Management.


    Secondary Duties and Responsibilities




    Knowledge, Skills and Abilities



    • Ability to supervise and direct the work of employees.
    • Ability to exercise sound personnel management practices while illustrating firm dispositions in dealing with employee issues.
    • Exhibiting a strong motivational commitment to the organization.
    • Ability to write and prepare standard reports and documents.
    • Knowledge of buffet line operating requirements.
    • Knowledge of minimum temperature requirements for food/drink preservation.
    • Knowledge of Casino purchasing requirements for food/drink preservation.
    • Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.
    • Ability to maintain confidential information.

    Minimum Qualifications, Education and Experience



    Required:

    • High School Diploma, GED certification or equivalent.
    • One (1) years supervisory experience.
    • Two (2) years’ experience in a restaurant or food service capacity.


    Licensing Status



    • Must be able to successfully pass a stringent background investigation.
    • Will require a post-offer, pre-employment and random drug screening.
    • Must successfully complete the New Mexico Food Handlers course within 30 days of hire date.
    • Must obtain and maintain a New Mexico Alcohol Server’s License within 30 days of hire date.


    Working Conditions



    • Work is performed indoors and outdoors. Outdoor work is subject to extreme temperatures and inclement weather conditions.
    • Must be able to have a flexible work schedule to be able to work weekends and holidays if needed.
    • Subject to hazards, which may cause personal bodily harm; smoke, common colds, influenza, dust, odors and elevated noise levels.
    • Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
    • Duties may involve walking, standing for long periods of time, sitting and crouching.

    6. Specifically required movements include the following:

    • Trunk - bend, twist, rotate, push, pull, carry
    • Arms – reach, carry, lift, twist, and rotate
    • Legs – lift, push, pull, twist, and rotate
    • Hands – Grasp, manipulate, bilateral coordination, hand and eye coordination, overall and finger dexterity.
  • 7 Days Ago

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RESTAURANT SUPERVISOR- MOUNTAINSIDE DELI
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Responsible for the success of one of the Sandia Resort and Casino food outlets. Responsible for supervising the day to day operations on assigned shift by spending a minimum of 90% o...
  • 1 Month Ago

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COUNCIL ROOM RESTAURANT SERVER
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Under general supervision, performs Food and Beverage activities in support of one of the restaurants in accordance with the respective outlets service guidelines. Supervision Exercis...
  • 23 Days Ago

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COUNCIL ROOM RESTAURANT BUSSER
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Facilitate food service. Cleans tables, carry dirty dishes, replace soiled table linens, set tables, replenish supply of clean linens, silverware, glassware, and dishes; supply servic...
  • 23 Days Ago

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COUNCIL ROOM RESTAURANT BARTENDER
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Provides fast, friendly, professional beverage service to banquet guests and beverage servers Supervision Exercised The Bartender is supervised by the Lead Bartender, Restaurant Super...
  • 25 Days Ago

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HOSTESS- COUNCIL ROOM RESTAURANT
  • Sandia Resort And Casino
  • Albuquerque, NM FULL_TIME
  • Position Summary Welcomes patrons, seats them at tables and helps ensure quality of facilities and service. Supervision Exercised Reports directly to the Council Room Restaurant Manager. Major Duties ...
  • 26 Days Ago

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Project Director
  • BluSky
  • Minnetonka, MN
  • BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities ...
  • 4/18/2024 12:00:00 AM

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Director of Operations
  • UHC Solutions
  • Los Angeles, CA
  • The Director of Clinic Operations is responsible for the overall planning, development, coordination, implementation and...
  • 4/16/2024 12:00:00 AM

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Technical Director/Director
  • Cgtn America
  • Washington, DC
  • CGTN is hiring a Technical Director/Director to join our team in Washington D.C. The successful candidate will work well...
  • 4/16/2024 12:00:00 AM

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Director, FP&A
  • ADP
  • Norfolk, VA
  • ADP is hiring a Director of Finance. Do you enjoy deciphering the hidden insights within complex data to make recommenda...
  • 4/5/2024 12:00:00 AM

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P3M Director
  • Leidos
  • Bristol, GB
  • Description P3M Director Programme Name: LCST Location: There is flexibility around remote working, with potentially 3 d...
  • 4/4/2024 12:00:00 AM

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Director of Stewarding
  • The Newbury Boston
  • Boston, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/1/2024 12:00:00 AM

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Director of Rehab
  • Tender Touch Rehab Services, LLC
  • Brick, NJ
  • Overview: Must be a licensed and or a registered therapist to be considered. ** EXCLUSIVE NEW JOB OPPORTUNITY!!** ***Hig...
  • 2/21/2024 12:00:00 AM

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Executive Director
  • Life Space Communities
  • Amarillo, TX
  • Community: The Craig Address: 5500 SW 9th Ave Amarillo, Texas 79106 Pay Range $139,900. 00-$202,912. 50+ Annual Live you...
  • 9/22/2023 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Restaurant Director - Casino jobs
$104,826 to $159,334

Restaurant Director - Casino in Harrisburg, PA
Much of what exists now is a mile or more away from the site of the proposed casino near Harbor Park.
January 24, 2020
Restaurant Director - Casino in Fort Collins, CO
The opening of the new restaurants is the latest development in the casino’s ongoing renovation and expansion efforts, which include expanding its gaming floor by 30 percent, adding a free valet parking structure and reopening the old Casino Morongo as its own casino after slot machines were moved there from the newer building’s gaming floor in advance of the changes.
December 03, 2019
Restaurant Director - Casino in Sacramento, CA
Managing costs in all the restaurants are difficult, but it is even more difficult in casinos.
December 26, 2019