Residential Care Facilities Manager jobs in Santa Ana, CA

Residential Care Facilities Manager oversees facility services at an assisted living or skilled nursing facility, including building and grounds maintenance, laundry and housekeeping. Supervises and trains staff, and plans work schedules and assignments. Being a Residential Care Facilities Manager performs regular inspections to ensure that appearance and cleanliness standards are maintained, and that equipment is functioning properly. Requires a high school diploma. Additionally, Residential Care Facilities Manager typically reports to a manager or head of a unit/department. The Residential Care Facilities Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Residential Care Facilities Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Senior Service Manager I, Multi-Site
  • Prime Residential
  • Santa Ana, CA FULL_TIME
  • The Service Manager is principally responsible for the timely completion of resident and general community maintenance requests, and ensuring vacant apartments are painted and made ready for occupancy—functions that are vital to the day-to-day operations of a community. The Service Technician II is also responsible for the day-to-day cleanliness and aesthetic appearance of the community, and meeting Prime’s standards of excellence as it relates to cleanliness, appearance, safety, and overall functionality of our communities—playing a critical role with the first impressions of residents and prospects.  
     
    Who You Are: 
    • Technically proficient in residential property maintenance with a hands-on and can do spirit.  
    • A driver of excellence of and relating to maintenance standards and curb appeal. 
    • A strong attention to and keen eye for aesthetic details and cleanliness. 
    • Have an unrelenting desire to solve problems.
    • Possess an intense pride of ownership in your work, never cutting corners or compromising. 
    • Able to logically process risk associated with decisions within the maintenance function to help limit incidents of loss when possible. 
    • You are proficient in responding courteously to questions and requests and stay calm when addressing and resolving customer problems. 
    • A professional who can work independently and collaboratively. 
    • A diligent, determined, and punctual professional.  
    • Someone looking to grow a career in the property management industry and possessing a willingness to coach and teach. 
    • A passionate team player who sees customer service as essential to building relationships and supporting a business.  
    What You’ll Do
    General Responsibilities 
    • Diagnose and perform minor and routine maintenance repairs involving the following:
      • Appliances, building exteriors, doors and locks, electrical and lighting, flooring, grounds and landscaping (including minor irrigation), heating and cooling (where allowed by law with adherence to certification requirements), inspection and make-ready, plumbing and bath, pool (where allowed by law) and recreational, safety equipment, and preventative maintenance.  
    • Inspect vacated apartments and complete make-ready checklist.  
    • Routinely perform necessary tasks and duties to restore apartments to "market ready" status for occupancy.  
    • Paint vacated apartments, occupied apartments, exteriors, sidewalks, pool areas (touch-ups), exterior doors and thresholds, and model apartments. 
    • Re-inspect vacant apartments after make-ready operations have been completed to determine quality of work performed.  
    • Update and maintain accurate records regarding preventative maintenance, apartment make-ready status, service requests received and completed, and work in progress, through mobile facilities application. 
    • Close out service requests via mobile facilities application. 
    • Maintain awareness of overall condition of the property and work to correct unsafe conditions that arise (i.e., broken gates leading to pools, loose or broken steps, loose or broken handrails, open holes in building exteriors, severe cracking in walkways and in parking lots, unusual discoloration at building exteriors and/or interiors, broken/burned out exterior lights). 
    • Respond and assist in resolving emergency situations (floods/fire/back-ups) in a timely and cost-efficient manner.
    • Inform Service Manager of needed services and repairs that are outside of service staff capabilities.  
    • Use good judgement and Prime Residential’s standards to determine when and whether to repair or replace parts.  
    • Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.   
    Customer Service and Inspections 
    • Regularly walk apartment homes to ensure units are in acceptable and above standard condition prior to, during, and after occupancy when an apartment home has been made ready for re-occupancy.
    • Respond knowledgeably to residents with a sense of calmness, professionalism, and confidence. 
    • Exercise positive customer service skills in communicating with all associates, residents, and prospective residents. 
    • Use optimal time management skills and adhere to a schedule of work. 
    • Perform basic maintenance tasks to ensure vacant units meet Prime Residential’s standards of excellence  
    Inventory Management 
    • Use good judgement and Prime Residential’s standards to determine when and whether to repair or replace parts.  
    • Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.  
    • Help perform routine preventative maintenance on all appropriate equipment on a regular basis.  
    • Maintains excellent condition of tools, maintenance shop, golf carts, and other inventory.  
    • Load and unload maintenance supplies and materials onto warehouse shelves.
    • Locate and deliver maintenance supplies and materials to service and Prime staff. 
    • Generate, send, and file purchase orders. 
    • Assessment of move-out charges. 
    • Support in the setup and breakdown of property-related events.  
    • Assist with monthly fire and safety inspections. 
    Maintaining Operational Standards of Excellence  
    • Prepare and update reports, work orders, and trackers.
    • Attend all required and recommended training and ensure compliance of all training requirements are posted on Prime’s internal learning management system. 
    • Ensure files and completed paperwork are organized neatly. 
    • Understand and adhere to all federal, state, and local laws pertaining to employment, Fair Housing, and landlord/tenant laws, as well as company policies regarding general operations and employee actions and behaviors. 
    • Physically inspect community while on grounds, pick up litter, enter work orders, and report any risks or service needs to your direct line supervisor.  
    Safety 
    • Maintain proper work area conditions per company policies and procedures.    
    • Utilize appropriate protective equipment and safety devices when necessary.  
    • Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs, and read property layout maps.
    • Know and adhere to all Federal, state, and local laws pertaining to employment, fair housing and landlord/tenant, as well as all policies and procedures contained in Prime  
    What You’ll Need:  
    • Exceptional leadership and communication skills with a demonstrated ability to organize, motivate, lead and coach/teach others.  
    • Ability to prioritize, delegate, and execute competing tasks. 
    • Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. 
    • Strong aptitude for applying principles of logical thinking to define and correct problems.  
    • 3  years of related experience. 
    • Possess expert level knowledge and skill in the safe use and maintenance of various hand and power tools and material handling equipment.  
    • Operational knowledge of basic cleaning equipment such as a mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, and step ladder. 
    • A demonstrated track record of building and delivering training modules, identifying team member abilities, and reinforcing overall employee development. 
    • Proficiency in MS Office (Word, Excel, Outlook, Teams), RealPage/OneSite or other property management software. 
    • A valid driver’s license for the purpose of operating a community vehicle and/or golf cart. 
    • HVAC Certification is preferred. 
    • Multi-Family housing experience is preferred
    Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
     
    Fair Labor Standards Act (FLSA) Classification: Non-Exempt
    Practice Area: Property Management
    Reports to: Community Director 
    Date Reviewed: August 2023
     
    Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is for the San Francisco Bay Area location, and may be adjusted to the labor market in other geographic areas.

    Disclaimer
    This job description is subject to change at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned beyond what is communicated in this document.

    CA Employee Privacy Notice:
    https://www.primegrp.com/ccpa-info-current-and-prospective-employees/

    At Prime Residential, we don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our business, and our community. 

  • 21 Days Ago
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Facilities Manager
  • All American Racers
  • Santa Ana, CA FULL_TIME
  • DescriptionThe Facilities Manager will be responsible for ensuring that the physical environment supports efficient production and adheres to safety and quality standards. This role involves managing ...
  • 24 Days Ago
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Assistant Property Manager | Park on First
  • Avenue5 Residential, LLC
  • Santa Ana, CA FULL_TIME
  • $25 - $27 per hour The pay for this position is $25 - $27 per hour bonuses! Avenue5 is growing, and we are in search of an assistant property manager to join our dynamic team of Fivers! About Us We ar...
  • 16 Days Ago
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Assistant Property Manager | Axiom Tustin
  • Avenue5 Residential, LLC
  • Tustin, CA FULL_TIME
  • Avenue5 is growing, and we are in search of an assistant property manager to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations ...
  • 8 Days Ago
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ENGINEERING TECHNICIAN (PROJECT MANAGER)
  • US Naval Facilities Engineering Systems Command
  • Seal Beach, CA FULL_TIME
  • Duties You will coordinate all phases of work (architectural, civil, structural, electrical, mechanical, piping, HVAC, fire alarm systems, hazardous waste and environmental remediation) to ensure time...
  • 9 Days Ago
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Facilities Project Manager
  • Fujifilm
  • Santa Ana, CA OTHER
  • Overview We are hiring a Facilities Project Manager. The Facilities Project Manager will assist with design, obtain regulatory approval, and manage the modification of existing facilities and construc...
  • 18 Days Ago
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0 Residential Care Facilities Manager jobs found in Santa Ana, CA area

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Remote Licensed Therapist for Private Practice
  • Bonmente
  • Long Beach, CA
  • Job Description Job Description The Marriage and Family Therapist will be required to provide, evaluate, and develop ind...
  • 4/25/2024 12:00:00 AM
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Remote Licensed Clinical Social Worker
  • Hiring Now!
  • Santa Ana, CA
  • Remote Licensed Clinical Social Worker (LCSW) Wage: Between $86-$130 an hour Are you a Licensed Clinical Social Worker l...
  • 4/25/2024 12:00:00 AM
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Remote Licensed Mental Health Counselor
  • Hiring Now!
  • Santa Ana, CA
  • Remote Licensed Mental Health Counselor (LMHC) Wage: Between $86-$130 an hour Are you a Licensed Mental Health Counselor...
  • 4/25/2024 12:00:00 AM
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Remote Licensed Mental Health Therapist
  • Hiring Now!
  • Santa Ana, CA
  • Remote Licensed Mental Health Therapist (LMHT) Wage: Between $86-$130 an hour Are you a Licensed Mental Health Therapist...
  • 4/25/2024 12:00:00 AM
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Remote Licensed Psychiatrist
  • Hiring Now!
  • Santa Ana, CA
  • Remote Licensed Psychiatrist Wage: Between $148-$232 an hour Are you a licensed Psychiatrist looking to launch a private...
  • 4/25/2024 12:00:00 AM
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Caregiver
  • ResCare
  • Costa Mesa, CA
  • Job Description Job Description Are you driven to serve and help others in your community? Caregivers and Direct Support...
  • 4/24/2024 12:00:00 AM
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Home Care Partner / Caregiver / Companion
  • Debra A Beatty
  • Yorba Linda, CA
  • Job Description Job Description We are a private geriatric care management company and serve clients throughout the Oran...
  • 4/22/2024 12:00:00 AM
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Residential Care Facilities Manager
  • SOCIETY TO AID RETARDED INC
  • Torrance, CA
  • Job Description Job Description STAR’s residential care facilities have four decades of experience in the disability ser...
  • 4/21/2024 12:00:00 AM
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About Santa Ana, California

Santa Ana /ˌsæntə ˈænə/ (Spanish for "Saint Anne") is the county seat and second most populous city in Orange County, California in the Los Angeles metropolitan area. The United States Census Bureau estimated its 2011 population at 329,427, making Santa Ana the 57th most-populous city in the United States. Santa Ana is in Southern California, adjacent to the Santa Ana River, about 10 miles (16 km) from the coast. Founded in 1869, the city is part of the Greater Los Angeles Area, the second largest metropolitan area in the United States, with almost 18 million residents in 2010. Santa Ana is a ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Residential Care Facilities Manager jobs
$63,095 to $82,958
Santa Ana, California area prices
were up 2.5% from a year ago
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What does a Residential Care Facilities Manager do?

Residential Care Facilities Manager in Virginia Beach, VA
Facilities shall employ staff as necessary to ensure provision of care and supervision to meet client health and safety needs.
February 15, 2020
Residential Care Facilities Manager in Fort Lauderdale, FL
When Residential Care Facilities are located within residential neighborhoods, the City knows there will be concerns raised by residents.  The City must balance these concerns with the laws that govern our ability to preserve our community’s high quality standards.
February 07, 2020
Residential Care Facilities Manager in Shreveport, LA
However, until that time, many people may not know what nursing and residential care facilities are, and why they are important to their long-term health.
February 01, 2020