Residential Care Facilities Manager jobs in Pennsylvania

Delaware Valley Residential Care is an innovator in community-based brain injury rehabilitation. Our mission is to maximize the capabilities of those affected by traumatic and acquired brain injuries through individualized programs, meaningful interactions, and exceptional care. We strive to provide the highest quality of brain injury rehabilitation services and do it in such a manner to allow residents to want to be involved in their individualized plan for recovery and to look forward to achieving their daily, weekly, and ongoing goals. By putting the residents first and recognizing that they are the reason we operate, we can champion the rehabilitation process and services provided.

Purpose of the Position

The Business Office Manager is responsible for the financial, insurance and benefit aspect of Delaware Valley Residential Care and its residents. Responsible for day-to-day business office functions along with being involved in company growth. Screens prospective residents prior to move in from a financial perspective. Works with resident, family as well as facility and authorization authorities. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, reception supervision and task delegation.

Key Responsibilities & Duties

• Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, and accounts payable functions.

• Responsible for all aspects of the resident trust accounting system, including security of resident funds.

• Oversee the resident billing system to ensure accuracy of resident account billing information, including coordination with other departments when necessary.

• Responsible for all resident related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.

• Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections).

• Responsible for back-end collections of A/R balances due from residents after discharge.

• Manage the Medicaid Renewal application and conversion process to ensure timely resolution.

• Responsible for month-end closing of billing system in accordance with company policy and timelines.

• Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.

• Ensures resident bills and collection letters are processed accurately and timely. Applies for Representative Payee when necessary and appropriate.

• Provide Central Billing Office with additional billing information to clear claim edits and rejections.

• Creating and following resident budgets.

• Bank runs for deposits and cash.

• Responsible for management of resident files.

• Responsible for PEX Card management, Resident and Company Petty Cash management, Gas Card management, monthly reconciliations.

• Coordinate responses to various audit requests.

• Responsible for regulatory audits.

• Ensures tally of services and adjustments and billing preparation accurately and on time.

• Ensures Resident invoices are processed accurately and on time.

• Coordinates and attends meetings as needed.

• Participate in proactive team efforts to achieve departmental and company goals.

• Provide leadership to others through example and sharing of knowledge/skill especially with the Therapeutic Department.

• Oversees reception staff, their schedules, overtime etc.

• Responsible for safety and security of all funds, checks and sensitive items of the business office.

• Scanning all month-end, deposits and withdrawals, resident files, and any other documents related to the Business Office,

• Be the point person for all audits and records requests.

• Redetermination reports in regards to resident needs.

•Perform all other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Bachelor's Degree from an accredited institution in finance, accounting, or business required.

• Five years of relevant professional experience.

• Three years of supervisory experience.

• Equivalent education/experience may substitute at the discretion of the organization.

• Knowledge of governmental regulations, Medicaid, Social Security and general accepted accounting principles techniques and procedures.

• In-depth knowledge of laws, regulations, practices, and methods relating to the Office of Long-Term Living, Community Health Choices, C.A.R.F, PA Code 55.

• Excellent communication skills for conveying and receiving accurate information.

• Ability to provide leadership and clear direction in an environment of change and under stress.

• Submitting Claims to Medicare, Medicaid, Community Health Choices.

• Preparation of Medicaid Applications.

• Management of Accounts Receivable.

• Management of Accounts Payable.

• Proven office management, administrative or assistant experience.

• Knowledge of office management responsibilities, systems and procedures.

• Excellent time management skills and ability to multi-task and prioritize work.

• Attention to detail and problem-solving skills.

• Excellent written and verbal communication skills.

• Strong organizational and planning skills.

• Proficient in MS Office Suite.

• Knowledge of accounting, data and administrative management practices and procedures.

• Knowledge of clerical practices and procedures.

• Knowledge of human resources management practices and procedures.

• Knowledge of business and management principles.

• Computer skills and knowledge of office software packages.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• On call

Ability to Relocate:

• Warminster, PA 18974: Relocate before starting work (Required)

Work Location: In person