Residential Care Facilities Manager jobs in Minnesota

Job Title: Residential Facility Manager
Department Name: Residence Life
Length of Position: 2024-2025 Summer Terms and Intersession. Initial training period tentatively set for April 27, 2024- September 6, 2024.
Supervisor: Associate Dean of Students for Residence Life & Student Conduct/Designee
Pay Rate (Check One)     Standard Hourly Rate   x  Supervisory/Special Skills Hourly Rate 

II. Description/Purpose of the Position: The Residential Facility Manager (RFM) is a student staff position in the office of Residence Life. This position’s primary goal is to support Residence Life and the functional area, Housing Operations.  The RFM provides support in the following areas: facilities, residence halls, environmental health and safety, sustainability, summer operations and administrative tasks. The RFM will be reporting to the Associate Dean of Students for Residence Life & Student Conduct /designee.  In addition during the summer the position will work collaboratively with the Summer Community Assistants (SCAs).
Summer Hours/week: 
If academic class is taken
Minimum 12 - Maximum 20 
If no academic class is taken
Minimum 12 - Maximum 40
If the summer positions require student leaders to perform their role in the spring or fall semester, the hours above are negotiated.

Regular Common Meeting Time Requirement
Every Monday, 4:00 p.m. - 5:00 p.m. 
Meeting may be canceled when necessary
Other meetings may be scheduled where necessary

In-Service Time: 
3rd Thursdays of each month, 6:30 p.m. -7:30 p.m.

Other Meetings/Trainings/Professional Development:
There may be other opportunities to support the student staff in their role. Student staff members are expected to participate unless there are obligations communicated to the supervisor during the hiring process or academic schedule conflict.

I. Compensation/Benefits:
Housing
Double-occupancy room with a roommate of staff member’s choosing.
If a roommate is not chosen, this bed will be added to the vacancy list. Total housing cost for Summer 2024 is waived.
Wage
Any administrative hours worked outside of the on-call rotation will be paid at $13.50 per hour

Disclaimer: Work award is not capped during the summer term.. If employment ends before the agreed upon date, payment for housing will be retroactively removed at a weekly prorated amount.

II. Position Responsibilities: 
Supervision/Management
Supervise colleagues working as RFAs
Approve time cards for RFAs
Work collaboratively with RFAs to correct behaviors of concern and provide appropriate disciplinary measures as necessary, within the scope of the position
Serve as a liaison between professional supervisors and RFAs
Receive, sort, and distribute supplies and inventory audit
Receive phone calls, mail, emails and all other communication and ensure they are properly distributed.  
Support data entry and assist with creating and maintaining department files, records, and storage systems (physical and electronic). 
Assist with housing records, damage bills, etc. 
Schedule meetings as requested.  
Attend all training, in-services, and development meetings requested by the Residence Life Office.
Identify and explain key financial working mechanisms of each residence hall and community. 
Attend/participate in staff meetings, one-on-one meetings with the supervisor, and evaluation process. 
Manage office email accounts.
Support opening and closing of the office 
Other duties assigned.

Duty Rotation
RFM shall serve between 7pm-7am on weeknights, and 24 hours per day on weekends. The duty phone must be held at all times during these periods to respond to resident issues and concerns.
The RFM when on-call shall:
Be accessible to provide secondary support to the campus (no more than 15 minutes away from campus)
Serve-in the on-campus rotation as primary support when requested. 
Point of contact between student staff and the facilities operations teams after regular business hours
Support front desk operations when requested

Maintenance 
Move, lift and transfer items within and between residence halls to meet operational needs
Loft kits, bedding, storage rooms (including furniture)
Build/construct items
Bookcases, games, furniture. 
Audit keys, pool tables, buildings supplies, etc. 
Manage the work order reporting process ensuring maintenance is reported and completed in a timely manner
Aid in monitoring the storage and use of all inventory in basements, rooms, and common areas in all residence halls.
Control access to residence hall storage
Appropriate documentation of items placed in or claimed from storage
Ensure storage guidelines are followed
Assist in storage room maintenance as assigned
 

Summer Housing Operations
Create, maintain and edit forms for the summer housing
Monitor and audit marketing for summer operations.
Process housing operations request forms 
Schedule meetings with conference clients to review the lease agreements
Support the management of the summer housing bed spaces inventory and common area spaces
 

Fire Health & Safety 
Conduct building walk-throughs
Conduct room inspections and inventories
Assist HOC on fire drills and drug sweeps
Escort vendors within the residence halls
Support the evaluation of residential safety initiatives
Identification, documentation, and reporting of maintenance/facilities/health and safety concerns or emergencies
 

Publications and Communication 
Maintain supply of needed forms for facilities area:  sustainability and recycling materials and signage, cleaning checklists, fire safety checklists, check in-out forms, check in packet material, and fire safety brochures
Aid in creating and updating files on health and safety
Create signs for halls as needed to update on facility related issues
Maintain marketing materials for facilities team
Communicate with students and staff regarding facility and emergency situations in various media forms (email, signage, documents, letters, etc)
Prepare opening/closing material packets for staff and signage for students
 

Residential Support
Community Development and Peer Advising
RFMs shall support programming initiatives as requested by their professional supervisor
RFMs shall develop positive positive relationships with the residents in through formal and informal engagement efforts
RFMs shall role model appropriate behavior within the residence hall to students and colleagues, abiding by and upholding College policies on a campus-wide basis.
RFMs shall provide assistance to residents in need within the scope of their training, including referral to various campus resources and triaging student concerns to the appropriate professional staff.
Conduct Facilitation
RFMs shall address breaches of College policy (as outlined in the student code of conduct) through the appropriate confrontation of the responsible parties and documentation of these incidents.
 

Commitment to Diversity, Equity, Inclusion, and Antiracism
RFMs shall demonstrate a commitment to advance equity, inclusion, and antiracism at St. Olaf through methods including, but not limited to: ongoing self-reflection and recognition of one’s identities in the spaces they occupy; awareness, understanding of, and sensitivity to historic and ongoing injustices against marginalized identities present in the St. Olaf community; and an openness to engage with peers of different cultural backgrounds and social identities.
 

Administrative Responsibilities
RFMs shall support their professional supervisor through administrative tasks as assigned, including but not limited to:
Weekly RFA staff meetings
Bi-weekly individual meetings with professional supervisor
Documentation of on-duty activities
Weekly reports
Program Evaluations
Adherence to any blackout dates provided by professional staff to ensure adequate staffing during high-need periods

III. Duties and Time Commitments
RFMs can expect a weekly average of up to 12 hours.
Special Time Commitments
Full Participation in Staff Training. This mandatory training will take place over up to six cumulative hours in late May/early June.
Available to assist with summer housing transitions at beginning and end of summer term when applicable
Assist with all other housing transitions including Fall, Interim and Spring move-ins and closing when applicable

IV. Requirements of this position:
Students on the graduation list for May 2023 are not eligible to apply for this position.
Minimum cumulative/semester GPA of 2.5
Good academic standing.
No open sanctions.
Assignment of academic probation or disciplinary sanctioning at any point during employment may result in immediate dismissal from this position.
Successful completion of criminal background check after hire.

V. Qualities essential to this position:
Excellent time management and prioritization skills
Flexibility and ability to adapt to quickly evolving situations
Demonstrated emotional maturity to cope with day-to-day challenges of employment
Sensitivity and concern for others as individuals that goes beyond outlined responsibilities

This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.