Resident Field Technician jobs in Montana

Resident Field Technician removes, installs, repairs, disassembles, assembles, performs failure analyses of all equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications. Work is done in shop or customers location. Being a Resident Field Technician home base is away from shop. Requires a high school diploma. Additionally, Resident Field Technician typically reports to a supervisor or manager. The Resident Field Technician works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Resident Field Technician typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Resident Field Technician
  • Western States Equipment Co
  • Missoula, MT FULL_TIME
  • Description

    Hourly Pay: $31-$51 per hour, DOE.

    JOB SUMMARY: Responsible for serving and managing assigned territory and customer base for the Dillon area. Repairs machines to the customer's satisfaction in the field or customer's location. Removes, installs, repairs, disassembles, assembles, performs failure analyses of all Caterpillar equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications.

    ESSENTIAL FUNCTIONS:

    • Manages customer base and assigned territory. Schedules all customer work. Generates new business and maintains customer relations.
    • Conducts necessary machine performance and diagnostic tests, interprets results and makes an independent decision as to the extent of machine repair. Provides services anytime as needed.
    • Uses troubleshooting methods to repair and diagnose machine and attachment failures and performs repairs according to time requirement guidelines (TRG) standards. Escalates unresolved issues to Technical Communicators for further research and assistance.
    • Adapts knowledge of Caterpillar machine systems to troubleshoot and repair new equipment models.
    • Performs work in the field or at customer locations which can include overtime and overnight assignments.
    • Repairs machines without error and consistently repairs machines within the time requirement guidelines.
    • Repairs warranty and service letter issues efficiently and as soon as possible.
    • Uses web based STW, SIS, and ET effectively to address technical issues. Performs all required tasks in accordance with outlined procedures.
    • Conducts business professionally. Maintains self control and integrity in stressful situations. Maintains a professional image.
    • Adheres to all customer requirements while on job site.
    • Orders parts required to complete repairs. Evaluates parts to determine reusability and cause of failure.
    • Completes service reports, time entry, and all other paperwork and reporting on a laptop and submits them daily via e-mail.
    • Communicates machine issues, problem resolution plan(s) and status of repair(s) to customer during repairs.
    • Adheres to all customer care standards.
    • Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
    • May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
    • Work within and promote corporate vision, mission, and values of the organization.
    • Performs other duties as assigned.

    KNOWLEDGE SKILLS AND ABILITIES:

    • Excellent customer service skills.
    • Ability to self-schedule and perform duties with minimal supervision required.
    • Knowledge and use of Microsoft computer products or other comparable systems required.
    • Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
    • Knowledgeable in all Caterpillar machine systems.
    • Ability to work overtime with minimal notice required.
    • Ability to drive for long periods of time and travel away from home as required.
    • Consistent attendance.

    EDUCATION AND EXPERIENCE:

    • Proof of high school diploma or General Education Degree (GED).
    • Associates Degree or technical training from an accredited vocational school preferred.
    • Five years experience in diagnosis and repair of heavy equipment. Knowledge of scrapers and crawler tractors, loaders, excavators, off highway trucks, required. Caterpillar experience preferred.
    • Prior experience in troubleshooting methods and systems required.
    • Must own required tools.
    • Must have a current CDL with air brake experience and acceptable driving record. Must meet DOT requirements.
    • Must be able to communicate (speak, read, comprehend, write in English).

    PHYSICAL CHARACTERISTICS:

    • Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
    • Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
    • Must be able to meet all safety requirements for applicable safety policies.

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.



    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

     

  • 22 Days Ago

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Resident Field Technician
  • Western States Caterpillar
  • Missoula, MT FULL_TIME
  • Hourly Pay: $31-$51 per hour, DOE. JOB SUMMARY: Responsible for serving and managing assigned territory and customer base for the Dillon area. Repairs machines to the customer’s satisfaction in the fi...
  • 23 Days Ago

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Resident Field Technician
  • Western States Caterpillar
  • Missoula, MT FULL_TIME
  • Hourly Pay: $31-$51 per hour, DOE. JOB SUMMARY: Responsible for serving and managing assigned territory and customer base for the Dillon area. Repairs machines to the customer’s satisfaction in the fi...
  • 25 Days Ago

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Resident Field Service Technician
  • ABB Inc.
  • Colstrip, MT FULL_TIME
  • Resident Field Service TechnicianTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At...
  • 13 Days Ago

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Resident Field Technician / Mechanic
  • Papé Jobs
  • Kalispell, MT FULL_TIME
  • PAPE’ MATERIAL HANDLING, INC. – KALISPELL, MT RESIDENT FIELD TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for n...
  • 1 Month Ago

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Resident Periodic Maintenance Technician
  • Pape Material Handling Inc
  • Belgrade, MT FULL_TIME
  • PAPE’ MATERIAL HANDLING, INC. – BOZEMAN, MT RESIDENT PERIODIC MAINTENANCE TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you ...
  • Just Posted

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Resident Field Technician / Mechanic
  • Pape' Machinery, Inc
  • Yreka, CA
  • PAPE’ MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - YREKA, CA RESIDENT FIELD TECHNICIAN: Do you love working on e...
  • 3/28/2024 12:00:00 AM

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Traveling Technician
  • THE CABLING COMPANY LLC
  • Grand Rapids, MI
  • Job Description Job Description The Cabling Company, LLC is looking for motivated individuals willing to travel. If you ...
  • 3/28/2024 12:00:00 AM

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Resident Field Technician / Mechanic
  • Pape Material Handling Inc
  • Concord, CA
  • PAPE’ MATERIAL HANDLING, INC. – SANTA ROSA, CA RESIDENT FIELD TECHNICIAN: Do you love working on equipment and turning w...
  • 3/27/2024 12:00:00 AM

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Resident Field Technician / Mechanic
  • Pape Material Handling Inc
  • Kalispell, MT
  • PAPE’ MATERIAL HANDLING, INC. – KALISPELL, MT RESIDENT FIELD TECHNICIAN: Do you love working on equipment and turning wr...
  • 3/26/2024 12:00:00 AM

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Pharmacy Travel Technician
  • Polaris Pharmacy Services
  • Fort Lauderdale, FL
  • Job Details Job Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL Position Type Full Time Travel ...
  • 3/25/2024 12:00:00 AM

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Travel Technician - Bethel
  • Yukon-Kuskokwim Health Corporation
  • Bethel, AK
  • Description: Position Summary: Provides direct department support for acquiring transportation authorization and related...
  • 3/25/2024 12:00:00 AM

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Travel Technician - Bethel
  • Yukon-Kuskokwim Health Corporation
  • Bethel, AK
  • Description: Position Summary: Provides direct department support for acquiring transportation authorization and related...
  • 3/25/2024 12:00:00 AM

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Travel Technician - Bethel
  • Yukon-Kuskokwim Health Corporation
  • Bethel, AK
  • Description: Position Summary: Provides direct department support for acquiring transportation authorization and related...
  • 3/25/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Resident Field Technician jobs
$52,325 to $75,445

Resident Field Technician in Boca Raton, FL
Resident FIELD TECHNICIAN needed in Kawartha Lakes Licensed 421A-HET Ability to travel daily into the field Vehicle, laptop, cell phone provided Free uniforms & Boot allowance (summer/winter).
January 09, 2020
Resident Field Technician in Cleveland, OH
We are looking for a Heavy Equipment Resident Field Technician for our Wyoming Territory (Lovell / Powell area) who will be responsible for providing maintenance and repair of heavy equipment within our territory.
December 08, 2019
Resident Field Technician in Casper, WY
Applicants must have 3 plus years’ experience working on all makes and models of heavy equipment to work in the field.  Must be assertive, a self-starter, and able to work without direct supervision.
January 04, 2020