Rental Service Manager jobs in Rochester, NH

Position Summary: Responsible for determining the rental and parts needs of customers calling or coming into the store.

Essential Functions

• Opens and closes work orders for service based on customer needs using the prescribed software and hardware following established procedures.
• Communicates with customers by phone and in person regarding parts pricing and availability as well as the status of service work orders. Explains any need for additional work or extra charges.
• Quotes and schedules rental units for rental customers.

Other Functions:

• Exercises judgment in Customer satisfaction issues. Seeks approval when required.
• Coordinates and communicates with other store personnel as needed.
• Insures safe operating conditions and practices at the store.
• Complies with DOT file keeping requirements.
• Other duties as assigned.

This job description does not include all the duties of the position. The employer has the right to add or revise the list at any time. This job description does not constitute a contract of employment. Employment is “at will” at outlined in the Employee Handbook.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Customer service: 1 year (Required)
• Equipment repair: 1 year (Preferred)
• Service writing: 1 year (Required)
• Computer skills: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Somersworth, NH 03878: Relocate before starting work (Required)

Work Location: In person